Medical Receptionist/front Desk

4 days ago

Latham, United States Latham, NY Medical Office Full time

Job Overview:
Small, but busy general practice medical office seeking a skilled and professional Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional customer service to patients and visitors, managing administrative tasks, and ensuring the smooth operation of the medical office.
- Competitive Salary & Benefits
- Congenial atmosphere in which to work
- Immediate Opening

**Duties**:

- Greet patients and visitors in a friendly and welcoming manner
- Answer phone calls and respond to inquiries or direct calls to appropriate staff members
- Schedule appointments and maintain the appointment calendar
- Verify patient information and insurance coverage
- Collect patient co-pays and process payments
- Maintain patient records and update information as necessary
- Assist with medical billing and coding tasks
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Coordinate referrals to other healthcare providers as needed

Qualifications:

- Willing to learn and grow
- Strong phone presence and interpersonal skills
- Positive, happy attitude, enthusiasm and dedication to succeed
- Previous experience as a Medical Receptionist or in a similar administrative role is preferred
- Knowledge of medical terminology, procedures, and insurance protocols is a plus
- Familiarity with billing systems a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask effectively
- Proficient in using phone systems and other office equipment
- Ability to maintain professionalism and composure in stressful situations
- Attention to detail and accuracy in data entry

Please note that all positions at our organization are paid positions. We value our employees' contributions and offer competitive compensation.

Pay: $21.00 - $25.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Health insurance
- Paid time off

Healthcare setting:

- Outpatient
- Private practice

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Latham, NY 12110 (required)

Work Location: In person

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