Current jobs related to Member Services Representative - Woodland Hills - MedPOINT Management

  • Member Services Representative

    2 weeks ago

    Woodland, United States Snap Fitness Full time

    Job Description: Snap Fitness is seeking an energetic Member Services Representative to join our team. The right candidate will have a passion for fitness, a desire to help and motivate others, and a fun upbeat attitude. This is an incredible position and an opportunity for you to join one of the fastest-growing and most exciting fitness companies in the...

  • Social Services Representative, Advanced

    4 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition to administrative support to the Social Services Management Team. The Social Services Representative regularly...

  • Social Services Representative, Advanced

    4 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition to administrative support to the Social Services Management Team. The Social Services Representative regularly...

  • Social Services Representative, Advanced

    3 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition to administrative support to the Social Services Management Team. The Social Services Representative regularly...

  • Social Services Representative, Advanced

    4 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced will report to the Supervisor, Social Services. In this role you will provide telephonic social services support and resource referrals for high acuity Blue Shield Promise members, in addition to administrative support to the Social Services Management Team. The Social Services Representative regularly...

  • Social Services Representative, Advanced

    3 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced (Coordinator) provides telephonic social services support and resource referrals to Blue Shield Promise members, in addition to administrative support to the Social Service Behavioral Health Care Management Team and Manager/Supervisor. The Social Services Representative regularly reaches out to members...

  • Social Services Representative, Advanced

    3 weeks ago

    Woodland Hills, United States Blue Shield of CA Full time

    Your Role The Social Services Representative, Advanced (Coordinator) provides telephonic social services support and resource referrals to Blue Shield Promise members, in addition to administrative support to the Social Service Behavioral Health Care Management Team and Manager/Supervisor. The Social Services Representative regularly reaches out to members...

  • Client Service Representative

    3 days ago

    Woodland Hills, California, United States VCA Animal Hospitals Full time

    About the RoleVCA Veterinary Specialists of the Valley is seeking a highly skilled Client Service Representative to join our team in Woodland Hills, California. As a key member of our hospital team, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our clients and their pets.Key ResponsibilitiesProvide...

  • Customer Service Representative

    2 weeks ago

    Woodland Hills, United States Amerivet Services LLC Full time

    Primary Responsibilities Telephone Communication Answers incoming telephone calls by the third ring, using proper telephone etiquette. This includes using a three-part greeting and asking callers before placing them on hold. Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff members....

  • Customer Service Representative

    2 weeks ago

    Woodland Hills, United States Amerivet Services LLC Full time

    Primary Responsibilities Telephone Communication • Answers incoming telephone calls by the third ring, using proper telephone etiquette. This includes using a three-part greeting and asking callers before placing them on hold. • Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff...

  • Client Service Representative

    1 week ago

    Woodland Hills, California, United States VCA Animal Hospitals Full time

    {"title": "Client Service Representative", "subtitle": "Join Our Team", "content": "We are seeking a highly skilled and customer-focused Client Service Representative to join our team at VCA Animal Hospitals. As a key member of our hospital staff, you will be responsible for providing exceptional customer service to our clients and their pets.Your primary...

  • Member Services Representative

    2 months ago

    Agoura Hills, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Title: Member Services Representative Employee Status:Full-Time Part-TimeIntern Reports to: Supervisor, Member Services Role Overview: The role of Member Services Representative is to...

  • Member Services Representative

    2 weeks ago

    Agoura Hills, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Title: Member Services RepresentativeEmployee Status:Full-Time Part-TimeInternReports to: Supervisor, Member ServicesRole Overview:The role of Member Services Representative is to...

  • Customer Service Representative

    5 days ago

    Woodland Hills, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Ventura Blvd restaurant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a welcoming...

  • Client Service Representative

    3 months ago

    Woodland Hills, United States VCA Animal Hospitals Full time

    VCA Veterinary Specialists of the Valley is seeking a Client Service Representative to complement our talented team in Woodland Hills, California. We have full-time or part-time positions available, 8 hr shifts, day, evening and/or overnight with the Client Service, Representative, Customer Service, Animal Care, Retail, Client, Associate

  • Customer Service Representative

    2 weeks ago

    Woodland Hills, California, United States Mandarich Law Group Full time

    About the Role:Mandarich Law Group, a leading creditor's right law firm, is seeking a skilled Customer Service Representative to join our team in Woodland Hills, CA. As a key member of our collections team, you will play a crucial role in negotiating delinquent and/or charged-off accounts on behalf of our clients.Key Responsibilities:Handle inbound calls to...

  • Client Service Representative

    2 weeks ago

    Woodland Hills, California, United States Baldwin Risk Partners Full time

    About the RoleWe are seeking a highly skilled Client Contact Representative to join our team at Baldwin Risk Partners. As a Client Contact Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their insurance needs are met with accuracy and efficiency.Key ResponsibilitiesCustomer Service: Provide timely...

  • Customer Service Ambassador

    2 weeks ago

    Woodland Hills, California, United States Amerivet Services LLC Full time

    Job SummaryAmeriVet Services LLC is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our client care team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesTelephone CommunicationAnswer incoming...

  • Guest Services Representative

    4 weeks ago

    Woodland Hills, California, United States HEI Hotels & Resorts Full time

    Position OverviewAs a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for our guests during their stay. Your primary responsibility will be to assist guests with their arrival and departure processes, while consistently delivering exceptional service.Key ResponsibilitiesWelcome guests with a warm and genuine...

  • Guest Services Representative

    4 weeks ago

    Woodland Hills, California, United States HEI Hotels & Resorts Full time

    Position OverviewAs a Guest Services Representative, you will play a crucial role in ensuring a seamless experience for our guests at HEI Hotels & Resorts. Your primary responsibility will be to assist guests during their arrival and departure, creating a welcoming atmosphere that enhances their stay.Key ResponsibilitiesWelcome guests with a friendly and...

Member Services Representative

4 months ago

Woodland Hills, United States MedPOINT Management Full time

**Summary**:
Responsible for assisting members with questions regarding authorizations and providers. Representatives will also be responsible for logging calls to summarize the issue, follow up and resolution.

**Duties and Responsibilities**:

- Answer inbound calls from members and assists them with questions regarding authorizations, provider selection and other issues.
- Learns IPA business rules and assists with basic authorization set up.
- Actively performs transactions in response to member requests and displays professional telephone etiquette.
- Work with specialists, PCPs and ancillary providers to assist with scheduling members for above services when necessary.
- Consistently meets deadlines and service level requirements for hold time and call volume.
- Demonstrates ability to use the computer to perform job functions.
- Asks for assistance, when necessary, to handle more complex issues.
- Displays flexibility to perform administrative and non-telecommunication duties as needed.
- Actively participates in self-development programs.

**Minimum Job Requirements**:

- High School graduate or GED equivalent
- One year working in a call center environment; health care environment preferred
- Ability to work varying shifts if requested to assist in increasing patient outreach

**Skills and Abilities Required**:

- Effective verbal and written communication skills and effective interpersonal skills
- Ability to work well in a busy environment
- Able to stay focused on the telephone even with noise and other distractions
- Bilingual (Spanish and English) preferred
- Minimum or higher proficiency level with Microsoft Office programs; primarily Word and Excel 2013 or higher
- EZ-CAP knowledge a plus

**Salary Range**:

- $19-$21/hour