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Operations and Office Manager
3 months ago
**About us**
BlueGrape Inc - BlueGrape Staging
You thrive in an adventurous, exciting environment in the design and real estate world and are passionate about making an impact on the lives of many. You want to be part of and enjoy the working environment of a creative world.
The Operations and Office Manager role is for a rockstar who is a pro at managing multiple tasks with ease. The ideal team member is super organized and an excellent prompt communicator with external and internal stakeholders. You are technology savvy, on top of tasks and ensure efficiency in many ways at BlueGrape. With a great, positive personality, calm and confident about getting things done, supporting team members, solving most things which comes your way You are innovative and enjoy take your own initiatives in implementing ideas.
Roles and Responsibilities:
- Managing after sales operations including scheduling and coordinating processes with customers. Adept at using a company CRM for the same.
- Managing customer service at the front desk and meeting people who may come in at the BlueGrape studio. Managing front desk operations, ordering supplies and keeping a great office environment.
- Managing the business Google calendar and scheduling key projects.
- Sending invoices over Quickbooks, follow ups and tracking payments. Organizing company paperwork, employee paperwork and keeping it secure.
- Managing sending contracts over Docusign.
- Managing customer calls for post sales operations and delivering an excellent customer experience.
- Coordinating project requirements, deliveries with vendors and partners when required.
- Coordinating calendar and tasks with internal team, timelines.
- Working with internal team to maintain smooth flow of operations, helping them meet their timelines.
- Following SOPs (standard operating processes) and improving on them with documentation as per requirement.
Key Skills and experience:
- 3-10 years of experience in relevant areas.
- Real Estate support, real estate operations, design knowledge considered a bonus and preferred.
- Working knowledge of: Google Calendar, Google Drive, Docs.
- Experience with a CRM is preferred.
- Knowledge of Quickbooks online and/or docusign is preferred.
- Skilled at the Internet, apps and ready to learn newer ways of working better.
- Proficient at Microsoft office - word, excel, powerpoint
Pay: $24.00 - $25.00 per hour
Expected hours: 30 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Flexible schedule
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (preferred)
Work Location: In person
