Current jobs related to Help Desk Supervisor - San Diego - Argen Corporation

  • Front Desk Supervisor

    7 days ago

    San Diego, California, United States JC Resorts Full time

    Front Desk Supervisor Job DescriptionJob Summary:The Front Desk Supervisor is responsible for overseeing the front desk operations, ensuring efficient and professional handling of guest arrivals and departures. This role requires strong communication and leadership skills to train and support front desk staff.Key Responsibilities:Assist management in...

  • Help Desk Support Specialist

    4 days ago

    San Diego, California, United States Insight Global Full time

    Job Title: Help Desk Support SpecialistInsight Global is seeking a skilled Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support for Configuration Management systems like CMPro.Key Responsibilities:Provide Tier 1 help desk support for product lifecycle management software...

  • Help Desk IT Technician II

    4 weeks ago

    San Diego, United States Vets Hired Full time

    About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...

  • Help Desk IT Technician II

    2 months ago

    San Diego, United States Vets Hired Full time

    About the job Help Desk IT Technician II The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop...

  • Front Desk Supervisor

    4 days ago

    San Diego, California, United States Carte Hotel San Diego Downtown, Curio Collection by Hilton Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Carte Hotel San Diego Downtown, Curio Collection by Hilton. As a Front Desk Supervisor, you will be responsible for supervising front desk operations, ensuring exceptional guest service, and maintaining high standards of...

  • Help Desk Specialist

    2 hours ago

    San Diego, California, United States Sanford Burnham Prebys Medical Discovery Institute Full time

    Job Title: Help Desk SpecialistJob Summary:The Help Desk Specialist will provide technical support for hardware and software issues, including secondary telephone and on-site support to the end-user community. The specialist will work independently and collaboratively to resolve issues, document requests, and provide training to end-users.Key...

  • Front Desk Supervisor

    4 days ago

    San Diego, California, United States free-classifieds-usa Full time

    Front Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at The Westin San Diego Gaslamp Quarter. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a...

  • Help Desk I

    5 days ago

    San Diego, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in the market for a Help Desk I professional to be a part of our team in San Diego, California. In this role, you will be handling various tasks including Android Development, Cisco Technologies, Citrix Technologies, and Database management. This role is integral to our operations, requiring you to interact with various...

  • Front Desk Supervisor

    4 days ago

    San Diego, California, United States Hotel Resource Full time

    Job Summary:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Resource. As a Front Desk Supervisor, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Provide top-notch customer service to guests,...

  • IT Help Desk Technician

    2 weeks ago

    San Diego, California, United States Ascent Funding Full time

    About Ascent FundingAscent Funding is a leading provider of innovative financial products and student support services that enable more students to access education and achieve academic and economic success. Our company is committed to providing superior customer service and operates with a strong culture that values teamwork and innovation.Job SummaryWe are...

  • Help Desk Support Specialist

    4 weeks ago

    San Diego, United States InnovaSystems International Full time

    ** InnovaSystems International, LLC** ** Help Desk Support Specialist** San Diego, CA 92108 At InnovaSystems, extraordinary solutions are born through innovative software. A leading provider of information technology and enterprise-level solutions to the Department of Defense, federal, state and local government agencies, InnovaSystems delivers a vital...

  • Front Desk Supervisor

    1 week ago

    San Diego, California, United States Excel Hotel Group Full time

    {"Job Title": "Front Desk Supervisor", "Job Summary": "At Excel Hotel Group, we are seeking a highly skilled Front Desk Supervisor to join our team. As a key member of our hotel operations, you will be responsible for ensuring the efficient and effective operation of the Front Desk department. Your primary goal will be to guide and direct line staff to...

  • Front Desk Supervisor

    4 days ago

    San Diego, California, United States Residence Inn San Diego Poway Full time

    Front Desk Supervisor OpportunityWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Residence Inn San Diego Poway. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and leading by example to drive team...

  • IT Field

    1 week ago

    San Diego, United States Endsight Full time $29 - $43

    DescriptionIf you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Location: San Diego office (San Diego, Ca) and on-site at customer sites in San Diego and surrounding areas.Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive?A career...

  • Front Desk Supervisor

    4 days ago

    San Diego, California, United States Excel Hotel Group Full time

    Job Summary As a Front Desk Supervisor at Excel Hotel Group, you will play a crucial role in ensuring the efficient and effective operation of the Front Desk department. Your primary responsibility will be to guide and direct line staff to achieve established goals and objectives, while maintaining total guest satisfaction through employee training,...

  • Help Desk IT Support Specialist

    2 weeks ago

    San Diego, California, United States Vets Hired Full time

    About the role at Vets HiredThe Help Desk IT Support Specialist is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. This role is the front line and responsible for solving basic technical problems. The Help Desk's objective is to quickly identify a customer's issue and resolve basic desktop issues...

  • IT Field

    2 months ago

    San Diego, United States Endsight Full time

    Job DescriptionJob DescriptionDescriptionLocation: San Diego office (San Diego, Ca) and on-site at customer sites in San Diego and surrounding areas.Want to be a part of a fast-paced growing MSP that is fiercely committed to helping others thrive?A career with an IT Managed Service Provider (MSP) is a challenging thing, but also extremely rewarding! It’s...

  • Front Desk Supervisor

    1 week ago

    San Diego, California, United States Carte Hotel San Diego Downtown, Curio Collection by Hilton Full time

    {"title": "Front Desk Supervisor", "description": "Job SummaryWe are seeking a skilled Front Desk Supervisor to join our team at Carte Hotel San Diego Downtown, Curio Collection by Hilton. As a key member of our front office team, you will be responsible for ensuring exceptional guest service and maintaining the highest standards of quality and...

  • Help Desk Support Specialist

    3 days ago

    San Diego, United States Insight Global Full time

    Position: Help Desk Support Specialist (CMPro)Location: San Diego, CA (Old Town) - onsite 2 days per weekCompensation: 55-70k annuallyPosition: Full Time, Permanent RoleIndustry: GovernmentProject: Providing technical support for Configuration Management systems like CMProDesired Experience - Active Secret Clearance (must hold an active DoD clearance)-...

  • Help Desk Support Specialist

    5 days ago

    San Diego, United States Insight Global Full time

    Position: Help Desk Support Specialist (CMPro)Location: San Diego, CA (Old Town) - onsite 2 days per weekCompensation: 55-70k annuallyPosition: Full Time, Permanent RoleIndustry: GovernmentProject: Providing technical support for Configuration Management systems like CMProDesired Experience - Active Secret Clearance (must hold an active DoD clearance)-...

Help Desk Supervisor

3 months ago

San Diego, United States Argen Corporation Full time

**Help Desk Supervisor**

Monday - Friday, 8:30 am - 5:00 pm

**About Us**

At Argen, we’re in the business of creating healthy, confident smiles one case at a time. Argen is a global leader in dental manufacturing with headquarters in San Diego, CA, subsidiaries in Canada, Germany, UK, and China, and sales in 105 countries worldwide. We have a team of 400 Awesome team members. Founded more than 50 years ago as a precious metals company in South Africa, Argen has grown to become the largest dental zirconia manufacturer in North America, largest dental alloy provider worldwide, and leader in digital dentistry solutions with a product offering that span fixed, removable, ortho, implants, and equipment. Our 140,000 square foot manufacturing center houses more than 150 3D printing and milling machines and operates six days a week. Argen’s products are held to the highest standards of quality, and are FDA 510(k) cleared, ISO 13485 certified, and MDSAP compliant. Argen embodies a culture of innovation, continuous improvement, and LEAN practices in support of our mission to help our dental laboratory customers succeed.

**About the Opportunity**

The IT Help Desk Supervisor is responsible for overseeing the daily operations of the IT help desk team, ensuring the delivery of high-quality technical support services to the company's employees. This role involves managing the help desk staff, optimizing processes, and implementing best practices to improve efficiency and customer satisfaction.
- Supervise and lead a team of support specialists, providing guidance, training, and support.
- Monitor and manage help desk performance metrics, ensuring timely resolution of technical issues.
- Develop and implement help desk policies, procedures, and best practices.
- Handle escalated technical issues and provide advanced troubleshooting assistance.
- Collaborate with other IT teams to address complex technical problems and improve overall service delivery.
- Maintain accurate records of help desk activities, including ticketing systems and customer interactions.
- Conduct regular performance reviews and provide feedback to support specialists.
- Stay updated on industry trends and emerging technologies to continuously improve help desk operations.
- Assist in the recruitment, onboarding, and training of new support specialists.
- Motivates and coaches employees by assessing employee performance and providing helpful feedback and training opportunities.
- Delegates tasks and manages progress to ensure successful completion of department objectives.
- Creates and reinforces a culture of teamwork and actively resolves conflicts within the team.
- Manages proactively by holding regular 1-on-1s and team meetings to ensure open lines of communication and professional development for direct reports.
- Strong leadership and team management skills, with the ability to inspire and motivate a diverse workforce.
- Other duties as assigned.

**What does it take to be successful?**
- Bachelor's degree in Information Technology, Computer Science, or equivalent combination of education, training, and experience.
- Proven experience in a help desk or technical support role.
- 1-3 years of people management experience required.
- Strong knowledge of computer systems, hardware, software, and networking.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience with help desk ticketing systems and remote support tools.
- Strong customer service orientation.
- Professional demeanor; able to express confidence and patience.
- Professional certifications such as CompTIA A+, ITIL, or HDI.
- Familiarity with IT service management (ITSM) best practices.
- Experience with Windows domain maintenance (AD).
- Experience administering and supporting Microsoft 365 technologies, including Azure AD, SharePoint, Teams, and OneDrive.
- Intermediate IP networking skills (DNS, DHCP, routing, etc.). (preferred).
- Ability to learn technical concepts by reading work instructions and standard operating procedures and completing on-the-job training.
- Knowledge of cGMP regulations ISO 13485, 21CFR Part 820, CMDR SOR/98-282, 93/42/EEC, RDC 16 2013, MHLW MO 169 and TG(MD)R Sch3 preferred.

**Our Awesome Benefits**

Working for a growing innovative company like Argen means exciting opportunities for training and learning, career development and advancement from only the best in the dental industry. With all that hard work, Argen is committed to ensuring the welfare of its employees and provides an amazing benefit package that includes:

- Health Plans
- Dental Plans
- Vision Plan
- 401k with Employer Match
- Paid Time Off and Paid Holidays
- Employee Events
- Wellness Programs
- Discounts for home, travel, entertainment, relaxation that includes Mobile phone service, Technology, Airline and Hotel, Theater/Theme Par