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Vp, National Account Manager

2 months ago

Costa Mesa, United States Synchrony Full time

**Job Description**:
**Role Summary/Purpose**:
The principal responsibilities of the National Account Manager will be to partner with respective dental national accounts (DSOs) to achieve growth through maximizing Synchrony third-party financing program utilization.

**Essential Responsibilities**:

- Meet and exceed performance measurements based on volume quotas, profitability and Client level penetration
- Establish excellent working relationships and communication with key Client day-to-day contacts
- Facilitate QBRs (quarterly business reviews) with Client C-suite stakeholders and SYB senior leadership team, in-person and virtually
- Leverage Client and SYB data to report both internally and externally on KPIs
- Advise Clients on how to develop and implement strategies and “best practices” to drive results
- Work closely with CareCredit's Practice Development Managers, Inside Sales and Regional Directors to execute Client specific initiatives in a “top-down” approach
- Conduct training sessions to ensure understanding of CareCredit program, policies and requirements to grow program utilization
- Attend National and Regional level Client trainings and Summits
- Partner with SYB Product & Integration team to integrate SYB products within Client’s ecosystem
- Collaborate with SYB Marketing team and Client to help drive client initiatives and guide on “best practices”
- Work with new and existing Clients to sell program value for long term partnership contract terms
- Present Client contract recommendations to Synchrony Board (IRSC) to gain approval
- Work with SYB legal and Client on execution of contracts
- Ensure Client is acting within SYB compliance and assist with remediation efforts
- Attend industry tradeshows and events
- Perform other duties and/or special projects as assigned

**Qualifications/Requirements**:

- Minimum two years B2B sales experience on a national level
- C-Level contract negotiation experience a must
- Demonstrated selling and training ability and experience
- Strong performance track record and focus on results
- Ability to identify new opportunities and develop alternative solutions to achieve results
- Ability to conduct effective sales presentations, consultative and needs assessment selling
- Highly motivated with ability to handle multiple projects and deliver on deadlines
- Analytical thinker with excellent communication and training skills
- Willingness to travel, approximately up to 50% including overnights and weekends

**Desired Characteristics**:

- Bachelor’s degree in Business, Marketing, Finance or related field
- Experience in financial services lending
- Understanding of installment and revolving credit market including credit compliance requirements
- DSO industry experience and knowledge of Dental market
- Experience with portfolio profitability analysis

**Grade/Level: 12**

The salary range for this position is **110,000.00 - 185,000.00** USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

**Eligibility Requirements**:

- You must be 18 years or older
- You must have a high school diploma or equivalent
- You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
- You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
- New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

**Our Commitment**:
When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power

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