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Treatment Coordinator

4 months ago

Carlisle, United States Noll Family Dentistry Full time

Description:
Are you passionate about providing exceptional patient care and ready to embark on a rewarding career with a dynamic dental organization? **Verber Dental Group** is seeking a dedicated and enthusiastic Treatment Coordinator to join our team. With offices in Camp Hill, Mechanicsburg,** **Carlisle, Etters and Lemoyne, we are committed to delivering outstanding dental care while fostering a supportive and growth-oriented work environment.

Our **Noll Family Dentistry** office is conveniently located in **Carlisle**.

Verber Dental Group is committed to going above and beyond for our patients, and we need a treatment coordinator who will do the same. Think it could be you?

**_ Enjoy our team first mentality and determination for success_** Verber Dental Group team members have the opportunity for growth and the access to training and development tools and courses. We also offer a benefit package that is the gold standard in dentistry. **_Plus high competitive wages_**

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties

**Patient Interaction**:
Greet and check in/out patients and office guests with a friendly demeanor.

Answer multi-line phones, handle voice messages promptly, and direct calls to the appropriate staff.

Verify patient and insurance information with acute accuracy.

**Appointment Management**:
Schedule appointments accurately and efficiently.

Accurately collect insurance co-pays, patient expenses, and past due balances.

**Administrative Duties**:
Compile financial reports as needed.

Retrieve and distribute incoming faxes.

Maintain patient confidentiality through HIPAA compliance.

**General Office Maintenance**:
Ensure the cleanliness of the front desk and waiting room areas.

Receive and route documents, such as lab results and clinical correspondence.

**_ And any additional duties instructed by your Practice Administrator_**

**What We Offer**: Here at Verber Dental Group, we deeply value the work every single team member does, so we offer a robust benefits package including:
Medical and Vision insurance

In-house Dental coverage with $0 premium

401(k) plan with generous company match

Paid Time Off + Paid Holidays

Life and Disability insurance options

CE Reimbursements and long-term growth opportunities

...and MUCH much more

**_ About the Area_**
- The South Central Pennsylvania area is a lovely place to call home. The area offers mountains, streams, lakes, and trails that will make anyone a fan of the great outdoors. Harrisburg, the riverside capital city of Pennsylvania, offers a good taste of urban culture. Stable government and private industry has fueled a robust and growing local economy for decades. Affluent suburbs offer very a low cost of living with some of the state’s strongest schools. Major metropolitan areas like New York, Philadelphia, Washington, Baltimore, and Pittsburgh are only 2-3 hours away as are many popular beach destinations._
- US News and World Reports has ranked the area the #1 best place to live in Pennsylvania, the 25th best place to retire in the US, and the 44th best place to live in the US._

**Requirements**:

- Exceptional customer service and organizational skills.
- Outstanding written and verbal communication skills.
- Proficient in multitasking with strong attention to detail.
- Highly motivated self-starter with a proactive approach.
- Ability to thrive in high-pressure environments and meet tight deadlines.
- Adaptable and efficient in a fast-paced work environment.
- Strong problem-solving skills and the ability to implement effective resolutions.
- Team-oriented with the capability to work independently.
- Strong computer skills with the ability to learn new software programs.
- Compliance with OSHA, HIPAA, and Infection Control procedures.
- Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
- Willingness to travel to other local Verber Dental Group office locations as needed.
- Electronic Medical Records systems experience is a plus.
- Dental experience is a plus