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Food & Beverage Server/ Cashier

4 months ago

Phoenix, United States Sonesta Full time

**Job Description Summary**

The Food and Beverage Attendant (FB) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the breakfast and evening social venues of the hotel. The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he/she interacts with the guests of the hotel.
- Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
- Prepare and/or transport all food and beverage items and associated supplies, equipment, and materials to and from buffet areas.
- Monitor area to ensure adequate supplies of food, beverage, plates, utensils, napkins, condiments, etc. are available to serve all guests; replenish buffet items and areas as necessary.
- Follow preparation methods, times, quality and presentation standards. Follow standards regarding the monitoring of taste, appearance, texture, serving temperatures, portion sizes, and garnishing methods.
- Prepare salads, sandwiches, soups for sale in the shoppe.
- Proactively welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management as necessary.
- Ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.
- Maintain clean, neat, and well-organized work and buffet areas, which includes but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles, clean and clear tables as needed.
- Check the working condition of equipment and machinery in accordance with specifications. Report all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs to supervisors.
- Assist in the set-up and breakdown all meeting rooms. Serve, maintain, and clean for all food and beverage service as part of all hotel meetings.
- Adhere to all health, sanitation, and cleanliness standards that meet state and local Health Board inspection, brand standards and hotel requirements.
- Comply with all health, safety, sanitation, and cleanliness, and alcohol services standards that meet federal, state and local laws, brand standards and hotel requirements.
- Perform other duties as assigned.

**Additional Job Information/Anticipated**

**Pay Range**

**Benefits**

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts