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Server - Food and Beverage Professional

2 months ago

Phoenix, Arizona, United States Marriott Vacations Worldwide Full time

Job Summary:

Serve food and beverages to guests in a fast-paced, dynamic environment. Set tables according to event type and service standards, ensuring a high level of quality and attention to detail. Respond to guest inquiries about menu items, communicate with the kitchen regarding menu questions and product availability, and record transactions accurately in the MICROS system.

Key Responsibilities:

  • Provide exceptional customer service, ensuring guest satisfaction with each food course and beverage.
  • Maintain a clean and organized work environment, adhering to company standards for cleanliness and safety.
  • Communicate effectively with the kitchen staff to ensure timely and accurate food preparation and delivery.
  • Process payments accurately and efficiently, handling cash, credit card transactions, and other payment methods.
  • Participate in ongoing training and development to enhance skills and knowledge in food and beverage service.
  • Work collaboratively with other team members to achieve common goals and objectives.
  • Adhere to company policies and procedures, including those related to safety, security, and confidentiality.

Requirements:

  • Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and kitchen staff.
  • Ability to lift, carry, and move objects weighing up to 10 pounds, and to stand for extended periods of time.
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.

About Marriott Vacations Worldwide:

Marriott Vacations Worldwide is an equal opportunity employer committed to creating a diverse and inclusive work environment. We value and respect the unique experiences and perspectives of our employees, and strive to create a workplace that is welcoming and inclusive for all.