Student Customer Service Lead
2 weeks ago
Student Customer Service Lead
ASU Enterprise Partners is an efficient network of highly skilled teams; it is comprised of a full complement of professional services that work in concert with specialized business units to provide full resources and extend Arizona State University’s ability to achieve its charter.
The Student Customer Service Lead serves an important role in the daily operations of ASU Enterprise Partners (ASUEP) and its subsidiaries at the ASU Fulton Center. The Student Customer Service Lead is responsible for partnering with other students on the ASUEP Facilities & Operations team, providing overall support and guidance as it pertains to the completion of multiple daily and weekly office tasks at ASUEP. This position is year-round.
The position will require approximately 28 hours per week, with additional availability during the non-school year.
Learn more about our student employment program
here
What you’ll do:
- Approximately 20 hours of work availability for this position between the hours of 8:00 a.m. - 5:00 p.m., Monday through Friday (working hours must not interfere with school schedule)- Ensures the completion of daily and weekly office tasks on the ASUEP Facilities & Operations team, including but not limited to answering phone calls, assisting with meeting set-up, conducting mail runs/deliveries, overseeing company vehicles, and breakroom management- Assists with daily and weekly tasks related to the reception area, conference center services, and other facilities-related activities- In partnership with the Senior Coordinator, Enterprise Partners Facilities & Operations, manages and drafts the student schedule for the ASUEP Facilities & Operations team, ensuring all shifts are assigned based on student availability- Ensures the student employees on the ASUEP Facilities & Operations team maintain compliance with established policies and procedures- Updates current documentation for all processes and procedures for reception area, conference center services, and other facilities-related activities as appropriate- In partnership with the Senior Coordinator, Enterprise Partners Facilities & Operations, oversees supply inventory and submits purchases as needed- Other duties or special projects as assigned
What you'll need:
- Strong time management skills- Collaborative style, combined with the ability and desire to work in a team-based environment- Ability to work well with others- Ability to maintain a high degree of confidentiality and responsibility regarding information related to Enterprise Partners, its subsidiaries and University business and confidential prospect information- Strong and collegial interpersonal skills and an ability to communicate effectively in person, in writing, and by phone- Ability to work both independently and as part of a team- Problem solver who can take initiative and set priorities while being flexible- Team-oriented strategist able to effectively manage complex situations involving numerous and sometimes competing constituencies- Ability to represent the institution well and possess an advocate’s belief in the vision of ASU as the New American University- Attention to detail and thoroughness in completing assigned duties- Highly organized and able to handle multiple projects- Adept at navigating complex environments with evolving priorities and communication plans- Knowledge of Excel and Microsoft Word
Relevant qualifications:
- A current student at Arizona State University pursuing a degree in a related field- Must possess a valid driver’s license and have a driving record in good standing- 1 year of experience in a customer service or related role
- Benefits:
- $30 bi-weekly cell phone reimbursement-
- Hands-on experience in a professional environment-
- Professional development plans-
- Opportunity to network with ASUEP leaders and other ASU students-
- Access to LinkedIn Learning and their 8,000+ courses-
- Professional skills workshopsAt ASU Enterprise Partners:
- We serve.
- We serve the faculty and staff of ASU to bring them resources so they can do all the great things that they do.
- We innovate.
- We’re always looking for new ideas, new solutions, new approaches and new ways to address the challenges facing ASU.
- We engage.
- We engage our donors, philanthropists, investors and partners, connecting them to ASU and helping them share their time, talent and treasure.
- We care.
- When we serve, innovate and engage, it shows that we care — about faculty, staff, donors, fellow employees and other partners as we bring resources to ASU.
ASU Enterprise Partners and its subsidiaries is an equal opportunity employer that is firmly committed to promoting justice, equity, diversity, and inclusion within our organization and throughout our sphere of influence. Because we embrace a spirit of innovation and achievement, we will endeavor to maximize the talent and potential of all employees, directors, and volunteers through bold
-
Student Customer Service Lead
1 week ago
Tempe, United States Arizona State University Full timeStudent Customer Service Lead ASU Enterprise Partners is an efficient network of highly skilled teams; it is comprised of a full complement of professional services that work in concert with specialized business units to provide full resources and extend Arizona State University's ability to achieve its charter. The Student Customer Service Lead serves an...
-
Customer Service Lead
7 hours ago
Tempe, United States Ritz Safety LLC Full time**Primary Responsibilities**: - Support customer needs for safety products, equipment, and services. - Process customer orders, and assist with product information. - Collaborates with field sales, inside sales and other internal departments to manage sales activities lead generation, and assure customer needs are met. - Maintains and refines database of...
-
Lead Retail Customer Service Associate
3 weeks ago
Tempe, United States FedEx Full timeThe Lead Consultant is knowledgeable in all areas of the Stores business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultants time will be spent taking cus Customer Service, Retail, Associate, Customer Experience, Lead, Service
-
IT Customer Systems Support Student
1 week ago
Tempe, United States Arizona State University Full timeIT Customer Systems Support Student ASU Enterprise Partners is an efficient network of highly skilled teams; it is comprised of a full complement of professional services that work in concert with specialized business units to provide full resources and extend Arizona State University's ability to achieve its charter. The IT Customer Systems Support student...
-
General Service Technician
2 weeks ago
Tempe, United States Big Brand Tire & Service Full timeJob DescriptionJob DescriptionGeneral Service Technician: $18-$25 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and repairsWhat...
-
General Service Technician
2 weeks ago
Tempe, United States Big Brand Tire & Service Full timeJob DescriptionJob DescriptionGeneral Service Technician: $20.16-$21.50 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and...
-
General Service Technician
2 hours ago
Tempe, United States Big Brand Tire & Service Full timeJob DescriptionJob DescriptionGeneral Service Technician: $20.16-$21.50 effective rate (Base Pay + Commission + Overtime + Paid Benefits)What is the job?Work as a team to perform basic preventive maintenanceRepair tires, perform tire rotationsMount, dismount, and balance tiresPerform oil changes and install filtersPerform some mechanical services and...
-
Team Lead, Verification
5 days ago
Tempe, United States Carvana Full time**About Carvana** Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no commission-based positions within our company. We are completely disrupting the auto industry by removing the painful process of the dealership experience and replacing it with a...
-
Customer Service/Night shift
6 days ago
Tempe, United States Amazon Full timeRequired Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...
-
Customer Service/Night shift
7 days ago
Tempe, United States Amazon Full timeRequired Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...
-
Customer Service/Night shift
7 days ago
Tempe, United States Amazon Full timeRequired Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...
-
Customer Service/Night shift
7 days ago
Tempe, United States Amazon Full timeRequired Skills & Experience: MUST BE WILLING TO WORK NIGHT SHIFT ONLY!-1+ year of recent relative experience working in a call center for a large enterprise reputable company-Excellent phone presence is a must! This team is the "white glove" customer service team for Amazon-Strong typing and computer skills. Must be able to type and talk on the phone...
-
Customer Service Photo Finishing sales
3 weeks ago
Tempe, United States TEMPE CAMERA REPAIR INC Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Photo Finishing Sales to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Photographic Film and Digital knowledge is required.Responsibilities:Handle customer inquiries and complaintsProvide information...
-
Customer Service Associate Level II
1 week ago
Tempe, United States MILLENNIUMSOFT Full timePosition : Customer Service Associate Level II Location : Tempe, AZ Duration : 4 Months Contract Total Hours/week : 40.00 1st Shift Client: Medical Device Company Level Of Experience: Mid-Level Employment Type: Contract on W2 (Need US Citizens Or GC Holders Only) Shift: 730 AM – 4:00 PM Description: Provide internal customer service...
-
Visitor Services Coordinator
3 days ago
Tempe, United States Arizona State University Full timeThe ASU Art Museum is seeking a Visitor Services Coordinator. This position is responsible for managing the daily operations of the museum’s front-of-house activities including visitor services & retail shop. The Visitor Services Coordinator will also lead and organize all onsite event logistics including timeline, set-up, staffing, and vendor...
-
Customer Success Manager
3 weeks ago
Tempe, United States Top Talent Consulting Full timeJob DescriptionJob DescriptionWe are looking for a Customer Service Manager to help us get to the next level. We are a real estate photography and marketing company that helps busy agents save time and look good so they can focus on selling more homes and growing their business. We offer a variety of listing services and packages to suit any agents personal...
-
Sales Lead
14 hours ago
Tempe, United States Aéropostale Full timeRole of the Sales LeadAs a Sales Lead, you play a critical role in the store. You are a part of the Management Team to create the best experience for our customers. We rely on you to lead the selling effort, coach associates and share your love of fashion with anyone and everyone. The Sales Lead role is perfect if you want to learn Supervisory skills and...
-
Sales Lead
1 week ago
Tempe, United States Aéropostale Full timeRole of the Sales LeadAs a Sales Lead, you play a critical role in the store. You are a part of the Management Team to create the best experience for our customers. We rely on you to lead the selling effort, coach associates and share your love of fashion with anyone and everyone. The Sales Lead role is perfect if you want to learn Supervisory skills and...
-
Tempe, Arizona, United States Amazon Full timeBASIC QUALIFICATIONSExperience: 4+ years professional experience in Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships. Bachelor's degree or equivalent.Goal Attainment: Demonstrated success...
-
Customer Service Representatives Bilingual
2 weeks ago
Tempe, United States Strategic Staffing Solutions Full timeCustomer Service Representatives - Bilingual (English/Spanish)Location: Tempe, AZ 3-6 month contract to hireThis is 2 weeks on site training and then will shift to hybrid - (1 week in office and 1 week at home)Schedule: Monday - Friday (2 day shifts available), 1 Saturday a month Pay rate: $20/hr Please note: You must be fluent in Both Spanish and...