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Manager Social Services

3 months ago


San Diego, United States Kaiser Permanente Full time

**Job Summary**:
Responsible at 1-2 acute general medical center(s) and associated outpatient facilities for planning, developing, and evaluating/improving social services which may include provision/delivery of social services treatment, discharge planning and case management services at one or more of the following departments/locations: continuing/extended care, home health, hospice and psychiatric in-patients, as well as day treatment and partial hospitalization patients. Provides services which add value and are linked to strategic business and organizational goals and objectives.

**Essential Responsibilities**:

- Plans, develops, implements, maintains and improves/evaluates social services; policies and procedures, delivery of social work programs/services; quality management; fiscal management and patient/community planning services.
- Manages staff (including staff deployed to multiple departments and locations).
- Ensures competencies.
- Provides clinical leadership and supervision/consultation.
- Develops, implements and monitors the quality management programs for social services.
- Assesses and analyzes staff development needs.
- Develops, and/or presents educational/development services that support the delivery of high quality social work services.
- Develops and manages departmental budget and costs including identification and implementation of opportunities for improved services, value enhancement, and cost reduction/management.
- Manages (including collaborating with human resources) and resolves human resources, labor relations, employee performance issues, safety and risk management issues.
- Analyzes and implements appropriate staffing levels and skill-mix.
- Recommends, develops and implements new programs enhancing quality of care and services to specialized patient populations.
- Participates in writing and/or develops grant proposals.
- Identifies community resources.
- Collaborates with community organization in developing new programs and enhancing community services for members and other users of our services.
- Collaborates/consults with medical center physician chiefs, departmental managers, other users of social work services, regional departments, and health plan members on psycho-social matters, service needs and ensures that service is provided in an integrated and comprehensive manner.
- Identifies issues which interface with service delivery and develops techniques to resolve them.
- Ensures compliance with federal, local and state regulatory/compliance standards.

**Basic Qualifications**:
Experience
- Minimum five (5) years of clinical social work experience, including two (2) years of experience in social work supervision or program management in acute hospital setting.

Education
- Masters degree in Social Work from an academic institution accredited by the Council of Social Work Education.

License, Certification, Registration
- Licensed Clinical Social Worker (California)

**Additional Requirements**:

- Demonstrated ability to utilize knowledge, principles and practices of fiscal and program management.
- Ability to demonstrate knowledge of social services treatment/delivery issues, as well as theories of human development and psycho dynamics.
- Must be able to work in a Labor/Management Partnership environment.

**Preferred Qualifications**:

- N/A

**Notes**:

- Will manage Social Medicine, Special Needs Program, Outpatient and Inpatient Palliative Care Programs for San Diego Service Area.

PrimaryLocation : California,San Diego,Zion Medical Center

HoursPerWeek : 40

Shift : Day

Workdays : Mon, Tue, Wed, Thu, Fri,

WorkingHoursStart : 08:30 AM

WorkingHoursEnd : 05:00 AM

Job Schedule : Full-time

Job Type : Standard

Employee Status : Regular

Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee

Job Level : Manager with Direct Reports

Job Category : Behavioral Health, Social Services & Spiritual Care

Department : San Diego Admin Offices 1 - Geriatric Medicine - 0806

Travel : Yes, 25 % of the Time