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Administrative Assistant

4 months ago


Los Angeles, United States RESA Service LLC Full time

**Position Summary**
Under the direction of the General Manager or other location management, the Administrative Assistant is a customer service focused position that provides administrative support for the facility to ensure the office is operating effectively and efficiently. This will be a Temporary assignment.

**Responsibilities**:

- Responsible for opening the facility daily and preparing it for business. Unlock doors, turn on lights, turn on electronics (copier), etc.
- Acts as the first point of contact for the facility. Answers phone calls and greets visitors; answers individual question and/or directs the individual to the proper department/person.
- Provide high level internal and external customer service by answering questions, completing administrative tasks and support in a timely, efficient manner.
- Schedule and/or coordinate set up, scheduling of training, meetings, luncheons, tours, appointments, etc. for General Manager and facility as needed
- Responsible for setting up new vendors as per company policy and procedure as directed.
- Assist operations and other departments by completing maybe included but not limited to:

- Responsible for setting up new customers as per company policy and procedure.
- Open jobs in the system by utilizing customer work order or customer purchase order.
- Verifies completed is ready to bill and shipping information is in system for PO.
- Completes job cost analysis for specified job(s) as assigned.
- Responsible for data entry and maintenance in the company’s Customer Relationship Management System (CRM) to include:

- Assisting with gathering information for the team to assist HR, Accounting, Safety and/or other Company or Customers.
- Observe all safety rules and Best Practices; Follow all company policies and procedures.
- May be required to complete reports in Excel, Word or other company sponsored programs as assigned.
- Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes and work cooperatively with other departments to provide a quality and seamless operation.
- Perform filing both electronically and paper.
- Clerical support for quote and final report preparation for customers.
- Minor cleaning if needed in between scheduled cleaner visits.
- Completes other duties as assigned.

**Required Experience and Qualifications**:

- High School diploma or GED and 1 year of a mix of education and experience.
- Strong MS office skills; CRM- customer relationship software experience a plus.
- Strong written and verbal communication skills
- Demonstrated Customer Service skills
- Able to work independently; Able to organize, plan and prioritize work
- Problem Solving skills

**Additional Information**

**Travel**: 0-5%

**Type**: Full time

**Location**: Sacramento, CA

**Compensation**: $23-$25/Hr.

**Relocation**: No relocation for this role.

**Benefits**:Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, Paid Holidays (10 a year), and Milestone bonus.

**Physical Demands**: Lift up to 15 pounds

**RESA Power is an equal opportunity employer. **Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)