Customer Service Coordinator

2 months ago


Garden Grove, United States Iec Corp Group Full time

**We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.**

**Your primary duties will include**:

- ** Complies with all Federal, State, accreditation and institutional policies and procedures.**
- ** Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.**
- ** Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.**
- ** Answers general questions about the organization and provides callers with address, directions, and other information.**
- ** Monitors visitor access and issues passes when required.**
- ** Updates appointment calendars.**
- ** Receives, sorts, and routes mail, and maintains and routes publications.**
- ** Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.**
- ** Takes payment for services and products.**
- ** Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.**
- ** Performs other clerical duties as needed, such as filing, photocopying, and data entry.**
- ** High School Diploma or GED; or an equivalent combination of education and experience**
- ** Positive attitude at all times**
- ** Customer service oriented**
- ** Ability to multitask**
- ** Effective communication skills**
- ** English will be the primary language used; bilingual abilities useful but not required.**

**We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.**

**If changing students lives is also important to you, and you have the qualifications reflected above, we would love to hear from you



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