Customer Service Rep

3 weeks ago


Garden Grove, United States Valence Full time

Job Overview

Reports to: Department Supervisor

Location: Garden Grove, CA

Type: Full-Time

Schedule: 1stShift

Job Summary:

Coordinates and expedites the flow of work within or between departments according to daily and weekly production schedules.

  • Review the MRP system to ensure customer order due dates are in line with required delivery dates
  • Verify customer purchase orders against internal work order to ensure that the company can comply with process requirements and all processes have been flowed down correctly
  • Provide continuous updates to customers on the status of their orders within the allotted 4 hour time frame
  • Communicate with customers on any additional blue prints, drawings, or other items needed for processing
  • Coordinate with production on obtaining ECD's for orders
  • Prepare orders in ship out or other areas as needed
  • Develop daily reports on orders and communicate with production
  • Other duties as assigned
Education: High School Graduate or General Education Degree (GED): Required
Experience: 2 plus years of experience in manufacturing

Benefits:
  • Compensation Range $16.00 to $22.46 per hour (DOE)
  • Medical, Dental, Vision, Employer Paid Basic Life, Supplemental Life Insurance, 401k with a Employer Match
  • Generous Paid Time Off program
  • 7 Holidays and 1 Floater Holiday

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