Customer Service Coordinator

2 weeks ago


Garden Grove, United States CYBER AEROSPACE CORP Full time

**Responsibilities**:

- Serve as the primary point of contact for customer inquiries, order status updates, and issue resolution.
- Coordinate with internal teams to ensure timely and accurate order fulfillment, delivery, and customer satisfaction.
- Evaluate supplier quotes, negotiate pricing and terms, and issue purchase orders in accordance with company policies and procedures.
- Maintain supplier relationships, track vendor performance, and identify opportunities for cost savings and process improvements.

**Skills**:

- 2-3 years experience in customer service, order management, and procurement within a manufacturing environment, preferably CNC machining.
- Knowledge of ERP (JOBOSS) system is a PLUS.
- General knowledge of CNC machine shop practices and processing standards.
- Strong communication, negotiation, and problem-solving skills.
- Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
- Strong knowledge of Microsoft Word, Excel and Computerized MRP system.

Pay: $20.00 - $30.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- On-the-job training
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Aerospace Manufacturing: 3 years (required)

Work Location: In person



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