Front Desk Agent

4 weeks ago


Burr Ridge, United States Hampton Inn & Suites Chicago - Burr Ridge Full time

**What you will do as our next Front Desk Agent**
- _**Be the “face of our company”**_ to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Prominence standards.
- _**Showcase your attention to detail**_ as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area.
- _**Be a team player**_ as we work hard and have lots of fun

**All while in a safe and inclusive environment that’s been ranked among the best workplaces.**

**What you need to be successful as a Front Desk Agent**
- Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
- Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone.
- Working knowledge of Microsoft Office and reservation management systems is a plus.
- High School diploma or GED; Bachelor’s degree or 2 years related experience or training or combination of education and experience.
- Attention to detail, multitasking, and time management skills.

**So, if you think that YOU are the right fit for US, let’s connect.**

Pay: $14.00 - $16.00 per hour

**Benefits**:

- Employee discount
- Paid time off
- Referral program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)
- Hotel: 1 year (required)
- Front desk: 1 year (required)

Ability to Commute:

- Burr Ridge, IL 60527 (required)

Work Location: In person


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