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Front Desk Agent

3 months ago

Burr Ridge, United States Hampton Inn - Prominence Hospitality Group Full time

If you are passionate about helping people and looking for a company that supports career advancement, we may have the perfect opportunity for you at Hampton Inn & Suites.

Hampton Inn is now hiring a Front Desk Agent

**Why You'll Love Prominence**:

- ** We are deeply invested in our team and ready to IGNITE your career. Inclusive, Growing, Noteworthy, Innovative, Thoughtful, Empowering are the hallmarks of our company’s culture.**:

- **_ Competitive pay & incentives_**:

- Training and development programs and opportunities for career growth.
- Work/Life balance and Employee Discounts - friends and family enjoy too

**Responsibilities**:** What you will do as our next Front Desk Agent**:

- **_ Be the “face of our company”_** to guests as you greet, register, issue room keys, answer guest inquiries as needed, and answer and transfer calls promptly and politely in accordance with Prominence standards.
- **_ Showcase your attention to detail_** as you monitor cleanliness of lobby and other guest areas, maintain accurate front desk records and complete required reports, and sign purchase requisitions and invoices for expenditures for your operational area.
- **_ Be a team player_** as we work hard and have lots of fun

**All while in a safe and inclusive environment that’s been ranked among the best workplaces.**
**Required Skills and Qualifications**:** What you need to be successful as a Front Desk Agent**:

- Strong organizational and analytical skills with the ability to multi-task in a fast-paced environment.
- Possess a positive upbeat attitude and be an effective listener, prepared to understand and solve issues quickly both face-to-face and on the phone.
- Working knowledge of Microsoft Office and reservation management systems is a plus.
- High School diploma or GED; Bachelor’s degree or 2 years related experience or training or combination of education and experience.
- Attention to detail, multitasking, and time management skills.

**So, if you think that YOU are the right fit for US, let’s connect.