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Outside Parts Salesperson

3 months ago

Ocala, United States Cumberland International Trucks Full time

**Cumberland International Trucks is seeking an** **energetic, customer service oriented Outside Parts Salesperson** to join our growing team in **Ocala, FL**. As Cumberland grows, there's a bright future and the opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career. Join the Cumberland team today - where we offer a career path, not just a job, at a company with an empowering and positive work environment**

The primary duties and responsibilities of the Outside Parts Salesperson are to fulfill customer parts needs in the most efficient and accurate manner by:

- Responding to customer parts or information requests quickly
- Develop business relationships with all customers
- Develop game plan for prospecting a designated territory
- Communicating internally with parts department and externally with customers
- Monitoring the status of customer orders, advising in case of problems and notifying upon arrival
- Assisting other Parts Department employees with above tasks as necessary

**Qualifications**
- The Outside Parts Salesperson position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:

- Appreciation for teamwork & sincere desire to contribute as a team member
- Excellent communication skills, including an awareness of others & effective listening ability
- Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence
- A commitment to customer satisfaction by addressing potential issues proactively
- Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements
- ** Preferred but not Required**
- College degree
- Truck Parts Sales &/or Parts Counter experience
- Mechanical aptitude or experience in automotive &/or truck mechanics
- Parts department experience, particularly in a truck dealership or truck aftermarket environment
- An ability to recognize opportunities for process & operational improvement

**The Journey Starts Here**

Reap the benefits of a growing economy and growing company. We were proudly named **2017 and 2018 Dealer of the Year** by Navistar and **2020 and 2022 Top Company for Women to Work For in Transportation **by Women In Trucking Association.

**_Core Values_**
- _ Honor - We honor customer relationships by providing world-class service._
- _ Readiness - We use all available resources to ensure that we are always ready to address any and all customer concerns and demands._
- _ Victory - When our customers win, we win._
- _ Loyalty - We aim to foster customer loyalty by upholding our core values and by keeping our brand promise._

**Employee Benefits**:

- Work-life Balance / 401-K with Employer Match thru Fidelity
- Paid Time Off (PTO) / Vacation / 8 Paid Holidays / Paid Birthday Off
- Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs / Professional Development
- Life and AD&D Benefits & Supplemental Life / Short-Term Disability / Voluntary Long-Term Disability
- Wellness Program
- earn money by walking / Access to Teladoc -24/7/365 digital access to doctors

EOE: Cumberland International Trucks is an equal opportunity employer. We are committed to cultivating a safe & positive environment for all employees. All employment is decided solely on the basis of qualifications, merit, & business need.