Coordinator, Human Resources

3 weeks ago

Universal City, United States NBCUniversal Full time

**Company Description**
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

The HR Coordinator is responsible for performing a broad range of HR and Administrative duties in support of the Human Resources team and larger Theme Park client. This position is responsible for partnering with the HR Manager and Operations clients to provide HR, administrative and transactional support. This position will manage functions including workflow forms, payroll processing, SAP updates, overall deal administration, etc. This position will report to the Manager, Human Resources and is a unique opportunity to gain visibility into employee relations as a specialty within the HR function at Universal Studios Hollywood as well as gain insight into the Theme Park industry.

**ESSENTIAL RESPONSIBILITIES**
- Provide timely support to all client inquiries, working alongside HR team to ensure all issues are resolved and escalated if/when necessary (i.e. timecard corrections, SAP system questions, leave of absence, status changes, separations, all related follow-up paperwork, etc.)
- Become a primary user for various payroll platforms, process SAP HR transactions, including onboarding and off-boarding, exit interviews, workflow forms, regular and ad hoc reporting, and other data validation or reporting exercises.
- Partner with Timekeeper team on payroll problems and resolutions. Work closely with HRIS on resolving SAP issues and ensuring accuracy of employee data.
- Process data changes, promotions, timekeeping actions, and termination paperwork
- Learn our HR policies and practices and be on point to answer and/or refer employee questions about Payroll, Benefits, Work/Life, Employee Perks, PTO, Company Policies, etc.
- Maintain and update job descriptions for client groups.
- Provide back-up coverage and support for the HR team and additional areas as needed
- Maintain a high degree of confidentiality and discretion with regard to all matters, data, and documents due to the high level of access to confidential and business information.
- Perform other duties as assigned

**Qualifications** QUALIFICATIONS/REQUIREMENTS**
- Bachelor’s degree from a four-year college or university is required; Human Resources, Business, Communication or related field preferred
- Minimum 1 year of Human Resources experience

**DESIRED CHARACTERISTICS**
- Professional and personable, always exercising sound judgment
- Effectively handles sensitive and confidential matters
- Demonstrated ability to drive HR processes and to deliver high quality HR services
- Experience in both non-union and union/represented environments in retail or hospitality industry preferred
- Flexibility and adaptability in a fast-paced, constantly changing environment
- Ability to prioritize effectively, think independently and problem solve to ensure all projects are completed in an effective and timely manner
- Ability to work with others and collaborate across the organization to achieve goals
- Self-starter, motivated and proactive
- Strong organization skills, detail oriented, and ability to handle multiple tasks and assignments
- Excellent verbal and written communication
- SAP or HRIS experience preferred
- Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word)

**ELIGIBILITY REQUIREMENTS**
- Must be willing to work in Universal City, CA location a minimum of 3 days/week
- Must be willing to work overtime and/or on weekends with short notice, when required
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older

**ADDITIONAL REQUIREMENTS**
- This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
- This position is eli

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