Administrative Assistant

2 weeks ago

Fort Wayne, United States Ruoff Mortgage Company Inc Full time

Description:
**Position Summary**:
Provides administrative support to managers and staff in a branch environment. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization.

**Essential Responsibilities**:

- Greeting clients when they come into the office
- Answering the phones and transferring calls accordingly
- Maintaining the upkeep and restocking of supplies in the breakroom
- Ordering supplies when needed through the osu360 software
- Maintaining the copy machines with replacing paper and in cartridges when needed
- Helping the loan officers with copying, printing, etc.
- Helping process the 'Thank you' cards created by our loan officers to our customers
- Help facilitate staff meetings & luncheons
- Assist with ordering Title work for Loan Officers and also reviewing the Title work documents
- Preparing mailers and sending them out when needed
- Helping with any other administrative tasks given

**Requirements**:
**Experience and Training**:

- High school diploma or equivalent.
- A minimum of one year related experience, preferred but not mandated.

**Knowledge, Skills and Abilities**:

- Ability to read, write, and communicate at a level consistent with the requirements of this position and comfortable working with the public.
- Must be able to make good decisions and meet deadlines.
- Excellent communication skills; verbal and written; holds self to a high level of quality.
- Must be self-motivated and enthusiastic to obtain personal and company goals.
- Ability to stay organized to easily retrieve information and documents as needed.
- Knowledge of Microsoft Office products; Word, Excel, Power Point and Outlook.
- Ability to exercise independent judgment to plan, prioritize and organize diversified workload and recommend changes in office practices and procedures.
- Flexibility to adapt to peak periods of heavy work and pressure.

**Physical Demands and Work Environment**:
Physical Demands:

- Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; reach with hands and arms; stoop; talk and hear.
- Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
- Occasionally lift and/or move up to 15 pounds.
- Regular attendance is necessary and essential to this position.

Work Environment:

- Professional atmosphere in a branch environment
- May assist with other Ruoff locations occasionally via remote work - when/if needed

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