Customer Service/support
3 weeks ago
Overview:
**Golfpac Travel is seeking Customer Service/Admin Support -** Tee Times USA / Golfpac Travel is the USA’s leading golf travel company. At our beach-front office in beautiful Flagler Beach, FL we use state-of-the-art technology and excellence in customer service to maintain our strong 31-year track record. Our 40 member team is comprised of enthusiastic individuals who thrive in a fast-paced environment. We invite resumes from dynamic team players that share our passion for success.
**Responsibilities**:
- General office responsibilities helping a passionate team with all tasks
- Assisting reservationists by making outgoing calls
- Answering the telephone and helping customers with basic information
- Calling golf courses and hotels to confirm reservations or book tee times
- Using the computer to plan, quote and book golf vacations
- Maintaining contact with customers utilizing top-notch follow-up skills
- Opportunities for cross-training as business needs dictate
**Experience**:
- An upbeat, pleasant telephone voice and the ability to gently and politely lead the conversation
- Strong problem-solving abilities with attention to detail
- A self-motivated team player, who thrives in a self-disciplined environment
- Basic website, on-line booking and internet skills
- Ability to analyze customer needs and provide appropriate solutions
- Well organized with good time management skills
We offer competitive pay and benefits packages for our Customer Service/Admin Support. Join our team today and make a positive impact on our customers' experience
Pay: $18.00 - $21.00 per hour
Expected hours: 40 - 50 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Ability to Relocate:
- Flagler Beach, FL 32136: Relocate before starting work (required)
Work Location: In person
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