Customer Service/support

3 weeks ago


Flagler Beach, United States Golfpac Travel Full time

Overview:
**Golfpac Travel is seeking Customer Service/Admin Support -** Tee Times USA / Golfpac Travel is the USA’s leading golf travel company. At our beach-front office in beautiful Flagler Beach, FL we use state-of-the-art technology and excellence in customer service to maintain our strong 31-year track record. Our 40 member team is comprised of enthusiastic individuals who thrive in a fast-paced environment. We invite resumes from dynamic team players that share our passion for success.

**Responsibilities**:

- General office responsibilities helping a passionate team with all tasks
- Assisting reservationists by making outgoing calls
- Answering the telephone and helping customers with basic information
- Calling golf courses and hotels to confirm reservations or book tee times
- Using the computer to plan, quote and book golf vacations
- Maintaining contact with customers utilizing top-notch follow-up skills
- Opportunities for cross-training as business needs dictate

**Experience**:

- An upbeat, pleasant telephone voice and the ability to gently and politely lead the conversation
- Strong problem-solving abilities with attention to detail
- A self-motivated team player, who thrives in a self-disciplined environment
- Basic website, on-line booking and internet skills
- Ability to analyze customer needs and provide appropriate solutions
- Well organized with good time management skills

We offer competitive pay and benefits packages for our Customer Service/Admin Support. Join our team today and make a positive impact on our customers' experience

Pay: $18.00 - $21.00 per hour

Expected hours: 40 - 50 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Shift:

- 8 hour shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Work setting:

- In-person
- Office

Ability to Relocate:

- Flagler Beach, FL 32136: Relocate before starting work (required)

Work Location: In person


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