Account Manager

2 weeks ago

San Francisco, United States CS Search Partners Full time

Job Description:

As a Sales Account Manager, you will be responsible for building and maintaining strong customer relationships with ServiceNow clients, identifying new business opportunities, and achieving sales targets. This role requires a self-motivated individual with excellent communication and negotiation skills. Key responsibilities include client relationship management, new business development, achieving sales targets, maintaining product knowledge, leading negotiations, providing sales support, and collaborating with teams for a seamless customer experience. The ideal candidate should have 5+ years of sales and account management experience, a bachelor’s degree (MBA a plus), a strong track record in sales, proficiency in CRM software, and a willingness to travel as needed.


Responsibilities:

  • Build and nurture long-term relationships with existing clients.
  • Understand client needs and provide tailored solutions to meet their objectives.
  • Act as the main point of contact for client inquiries and concerns.
  • Identify and pursue new business opportunities within the assigned territory or client base.
  • Generate leads, conduct market research, and assess competitor activity.
  • Develop and execute sales strategies to expand the customer portfolio.
  • Set and achieve sales targets and quotas for the assigned territory or accounts.
  • Create and implement sales plans and initiatives to drive revenue growth.
  • Track and report on sales performance and provide regular updates to management.
  • Maintain in-depth knowledge of the company's products and services.
  • Educate clients on product features and benefits to address their needs effectively.
  • Collaborate with technical teams to ensure a thorough understanding of offerings.
  • Lead negotiations and contract discussions with clients.
  • Close sales deals and secure contracts, ensuring favorable terms.
  • Address client objections and resolve issues to achieve mutually beneficial agreements.
  • Work closely with the sales support team to ensure seamless order processing and fulfillment.
  • Provide post-sales support to clients and address any post-sale inquiries or concerns.


Requirements:

  • 5+ Years of experience in Sales and Account Management.
  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA a plus).
  • Proven experience as a Sales Account Manager or in a similar sales role.
  • Strong track record of meeting and exceeding sales targets.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to work independently and as part of a collaborative team.
  • Proficiency in CRM software and sales tracking tools.
  • Willingness to travel as needed within the assigned territory.


This is a 100% remote position covering a multi-state territory

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