Leasing Agent

2 weeks ago

Philadelphia, United States Beechwood Property Holdings Management Full time

**Job Summary**

**Responsibilities and Duties**
- Conduct Property Tours - Field phone calls in order to schedule and conduct property tours, showcasing the features and benefits of each unit, while addressing any questions or concerns from potential residents. Follow up as needed with prospective residents.
- Lease Management - Assist in explaining lease terms and conditions, including rental rates, lease duration, and move-in dates. Prepare and review lease agreements, ensuring accuracy and completeness, and guide tenants through the signing process.
- Tenant Relations - Foster positive relationships with current and prospective residents, addressing inquiries, concerns, promptly and professionally. Provide a proactive approach to customer service and resolving resident complaints to optimize resident retention.
- Maintenance Liaison - Act as a liaison between residents and maintenance staff to solve maintenance requests in a timely and professional manner. Regular inspections of buildings, grounds, and vacant units. Coordinate with maintenance staff and contractors and vendors to complete repairs.

**Qualifications and Skills**
- Experience - Minimum of 2 years of experience in leasing, property management, or a related field. Experience in a customer-facing role is highly desirable.
- Strong Interpersonal Skills and Customer Service - Excellent verbal and written communication skills to effectively interact with a diverse range of individuals, including prospective residents, current residents, and colleagues. The ability to negotiate, listen and manage prospect/resident relations.
- Sales Aptitude - Demonstrated ability to ‘sell’ and market rental properties, effectively highlighting their features and benefits to attract prospective residents.
- Organizational Skills and Attention to Detail - Strong organizational and time management skills to prioritize tasks, handle multiple leasing inquiries simultaneously, and meet deadlines. Keen attention to detail to ensure accurate lease documentation.
- Flexibility - Willingness to work evenings, weekends, and public holidays if needed, to accommodate prospective resident schedules.
- Technology Proficiency - Use of leasing and property management software (AppFolio), as well as standard office productivity tools such as Microsoft Office Suite and Gmail

Note - A valid driver's license or reliable transportation is required for property tours and related duties.

Pay: From $50,000.00 per year

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 2 years

Schedule:

- Monday to Friday
- Weekends as needed

People with a criminal record are encouraged to apply

**Experience**:

- Customer service: 1 year (preferred)

License/Certification:

- Driver's License (preferred)

Work Location: In person

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