Conference Planning Manager

3 weeks ago

New York, United States Arch Amenities Group Full time

Arch Amenities Group partners with property owners and occupiers to create premium places to meet, work, workout, and host inspiring events. We deliver exceptional performance to our partners through intelligent programming, strong back-end support and technology enabled operations. We pride ourselves on fusing hospitality, technology, and wellness.

Arch Amenities Group, the leading spa, fitness and amenity management firm, is seeking an Conference Planning Manager. Arch Amenities Group partners with property owners and occupiers to create premium places to meet, work, workout, and host inspiring events. Our mission is to maximize the potential of people and places fusing hospitality, technology and wellness.

Arch Amenities has entered an unprecedented period in the company's history where we are achieving record growth within our organization. The sky is the limit within our organization, we are entrepreneurial, writing and implementing a new road map, building our brand and our teams and we are pushing forward as Arch Amenities Group, a global icon in CRE client managed services. We are all about performance in a positive spirit of caring for our teams, our clients and our owners delivering better lives for all.

The Conference Planning Manager will act as the primary point of contact for the client during the planning process while also liaising with vendors to ensure seamless meetings and events experiences from start to finish. The Conference Planning Manager will ensure that the client's vision for their event is executed and support the client from beginning to end. Conference Planning Manager will ideally have prior hospitality and conference and meeting planning experience.

Conference Planning Manager Opportunity:

- Fast paced environment that will enable you to grow as a professional.
- Team of associates passionate about achieving great results for clients and give back to the communities where we live and work.
- Unique culture that values diverse backgrounds and perspectives while emphasizing teamwork and a strong sense of partnership.
- Compelling careers working side-by-side with the best in the business.

**Responsibilities**:

- This position will provide customer support, technical support, strategic planning and optimization for the client account, as well as developing and maintaining a relationship with the clients.
- Management, organization, and execution of all logístical aspects of assigned events and projects, within budget plans and/or guidelines (F&B, Setup, AV, Exhibits, Special events, Companion programs, shipping, etc.)
- Create BEO's according to client's needs & agenda.
- Coordinate logistics including agenda/program development, food and beverage arrangements, security and building access, and audio-visual needs.
- Track meeting and event expenditures, staying within budget provided.
- Management of meetings & Staff when necessary, to include oversight of vendors, proper execution of logistics and managing participants.
- Assist Director of Operations with more complex events.
- Manage communication with clients and/or internal project teams and develop project from start to finish, including the establishment of meeting frequency, preparing update meeting agendas.
- Strong ability to anticipate the needs of clients and participants.
- Foster internal client relationships and understand their business needs and goals.
- Develop and maintain positive professional relationships with vendors and internal clients through excellent written and verbal communications.
- Responsible for room setup & cleanup
- Opening venue upon arrival
- unlock doors, turn on lights and music

**Qualifications**:

- Bachelor's degree, preferably in fields of Hospitality, Marketing, Business, or Communications. A minimum of 3-5 years in meeting planning, or directly related field, required.
- Strong verbal and written communication skills, including excellent grammar, editing and proofing skills. Comfort with presenting and interacting with all levels of management, clients and associates. Ability to build and foster relationships quickly is essential.
- Ability to tolerate peak workloads, multiple assignments and produce results with accuracy and reliability while demonstrating professionalism in all circumstances.
- Ability to think quickly on your feet, troubleshoot problems and maintain composure.
- Strong commitment to provide exceptional customer service in all interactions.
- Excellent organizational skills - ability to prioritize daily workflow to effectively meet deadlines.
- Self-starter and adaptable - ability to work independently and collaboratively in a fast-paced environment with mínimal supervision. Strong interpersonal and conflict-resolution skills.
- Strong team player who can foster a positive environment. Ability to mentor, provide direction and clearly communicate with team members assisting with projects.
- Ability to comfortably lift and pack event-related materials, a

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