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Expediter
3 months ago
The Expediter is responsible for all orders received into the kitchen to ensure they are processed in a timely manner, and in the order in which they were received. Additionally this position serves as a liaison between the kitchen and the Front of House Team to help properly prepare and deliver food and beverage products. The support of the Expediter allows the servers to manage their tables more effectively, creating an exceptional guest experience. The Expediter operates in representation of the culinary team’s best in class culture, while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community’s vision, mission and values.
**Essential Duties & Responsibilities**:
1. Ensures all orders leaving the kitchen meet presentation standards and guest requests. Reviews orders for accuracy and builds plates according to specifications and presentation: Ensures plates are properly garnished and food quality standards are met. Maintains line of sight/atmosphere control by circulating through work area throughout shift. Maintains constant flow of communication with and to the team. Responsible to comply with all workplace health and safety requirements, including department specific training regarding equipment and procedures.
2. Maintains a clean, organized safe and sanitized work area. Keeps service station stocked with items such as ice, plates, napkins, garnishes, toppings and serving utensils. Informs wait staff of kitchen wait times and any product shortages.
3. Learns Front of House material such as table numbers and server sections. Bags to-go orders for guests. Meets special guest requests while ensuring same high quality standards. Attends and participates in briefings and other meetings as scheduled.
4. Performs other duties as assigned to support the efficient operation of the department.
**Education/Experience/Qualifications**:
- High School Diploma or equivalent required.
- Minimum 6 months previous job related experience within a service and/or hospitality industry, with a true desire to satisfy the needs of others in a fast paced environment.
- Must possess a desire to exceed guest expectations.
- Must be able to effectively understand and convey written and verbal information to coworkers and guests; basic mathematical skills are also required.
**Certificates/Licenses/Registrations**:
- At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
- Must obtain and maintain a current Food Handler’s Card within 90 days of employment.
- Will be required to obtain and maintain T.I.P.S Certification.
San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today
**Yaamava’ Resort & Casino at San Manuel**:
**Yaamava’ Resort & Casino at San Manuel** is located just 60 minutes from downtown Los Angeles in the city of Highland, CA. It is one of the largest casinos on the West Coast, with 7,000 slot machines, 150 table games, and five high-limit rooms. We are one of the top 10 largest casino resorts in the US.
Guests enjoy sweeping views of the San Bernardino Mountains, live entertainment, and a full array of dining options, which include The Pines Modern Steakhouse, Hong Bao Kitchen, Serrano Vista Cafe, Rock & Brews, Chingon Kitchen, Big Mo’ Cafe, and 11 bars and lounges.
The **Serrano Spa** earned a Forbes Travel Guide Five-Star award, and **The Pines Modern Steakhouse** and **Yaamava’ Resort**each earned a Forbes Travel Guide Four-Star award, with all three being the first in the Inland Empire to receive such designation. Yaamava' Resort and Casino at San Manuel also received two 2023 AAA Four Diamonds ratings for the new hotel and The Pines Modern Steakhouse.
The hotel is a 17-story tower with 432 guest rooms. Guests relax in an elevated pool with a bar and private cabanas, the lavish full-service Serrano spa and salon, a health and fitness center, a full array of dining options, multiple bars and lounges, and luxe retail shops.
Indian gaming in California is an exciting, thriving industry. Whether working on the casino floor or providing support to gaming operations as a “behind the scenes” employee, you can contribute to a dynamic and challenging business and have opportunities to learn and grow with the gaming industry.
At San Manuel, our team members define us. Working at San Manuel is more than just a job. It is a career that will help you grow into the successful professional you want to be.
- Click here to see why you’ll want to work on our Team_
Our benefits focus on five key areas of wellness - financial, emotional, physical, social, and occupational - because we know it takes more than a salary
