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Service Advisors

4 months ago


Milwaukee, United States Heiser Automotive Group Full time

**About Heiser**:
**Overview of Position**:
Heiser has immediate openings for Service Advisors. We are seeking professional individuals who demonstrate strong customer service skills, are detail, quality oriented, have a desire to communicate with our guests, and have a positive attitude with a willingness to learn and take direction. Service Consultants work with our Service Department performing a range of administrative and customer service duties including making cost estimates, tracking the status of repairs, and writing reports that detail time and labor costs.

**What we offer**
- Top Pay in the area
- Signing Bonus up to $3,500
- Flexible Schedules with 4 Day work week opportunities available
- Training and growth opportunities
- Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
- Paid Time Off and Holiday Pay
- 401k with Company Match
- Discounts on service, parts, and vehicle purchases

**Responsibilities**
- Initiate automotive service and repairs by ascertaining vehicle performance problems and service requests
- Contacting your guests twice per day
- Verify warranty and service contract coverage
- Develop estimates
- Write repair orders
- Serve as a communicator and Liaison between guests and Technicians
- Ensure customer needs are understood by Technicians
- Ensure needs and recommended services/repairs are understood by your guests

**Requirements**:

- High School Diploma or GED Equivalent
- Valid and clean WI Driver’s License
- Proficiency in Microsoft Office
- Excellent verbal and written communication skills
- Ability to function as part of a team and work independently
- Willingness to learn and take direction
- Ability to adapt to the needs of a fast-paced work environment

**We use E-Verify**

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