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Barista

4 months ago

Mequon, United States Foxtown Brewing Full time

As a **Barista**, you delight customers with your exceptional service in the Cafe, adhering to our cafe service standards. You make the Cafe a fun and engaging place by showing your enthusiasm and knowledge about our products and services to the customer. You value and honor people and embody our core values.

**Essential Duties and Responsibilities**

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as assigned by management and deemed necessary from time to time.
- Deliver exceptional customer service that ensures sales and high levels of customer satisfaction
- Execute on the cafe service standards: offer a warm welcome, recommend add-ons, personalize the customer's order, offer membership, and thank the customer
- Greet and establish rapport with customers, proactively engaging them in conversations about our Café products, services, and promotions to determine their needs and recommend the right products
- Ensure all customer transactions are processed accurately and in a timely manner
- Prepare and serve drinks and food in accordance with the Cafe standards and health code
- Perform all support tasks in the Cafe, including baking, completing prep sheets, cleaning cases and equipment, and restocking displays
- Drive sales by engaging all customers in our café and customer sampling of Cafe products.
- Ensure execution and compliance with operational standards for the Cafe
- Perform all opening and closing tasks
- Protect Company assets by ensuring the accurate execution of loss prevention procedures, including cashiering and inventory standards, waste logs monitoring, sample recording, coupon redemption and discount and return policies
- Help orient new café servers, ensuring a smooth acclimation to the store and our bookselling culture
- Assist in any area of the store as needed

**Education and/or Experience**
- Previous work experience as a barista or waiter/waitress
- Hands-on experience with brewing equipment
- Knowledge of different types of coffee and tea
- Flexibility to work various shifts
- Basic math skills
- Ability to gauge customers’ preferences
- Excellent communication skills

Pay: $13.00 - $15.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Restaurant type:

- Bakery
- Café

Shift:

- Day shift
- Morning shift

Weekly day range:

- Every weekend
- Monday to Friday

**Experience**:

- Barista: 1 year (preferred)

Ability to Commute:

- Mequon, WI 53092 (preferred)

Ability to Relocate:

- Mequon, WI 53092: Relocate before starting work (required)

Work Location: In person