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Patient Coordinator

4 months ago

Worcester, United States TridentDental Full time

**Job Summary**:
We are seeking a highly organized and personable Patient Coordinator to join our dynamic team. The Patient Coordinator will be the first point of contact for our patients, ensuring a smooth and efficient experience from check-in to check-out. This role is essential in maintaining our commitment to patient care and satisfaction.

**Key Responsibilities**:

- Greet and welcome patients as they arrive at the office.
- Manage the check-in and check-out process for all patients.
- Maintain and update patient records with accuracy and confidentiality.
- Handle patient inquiries and provide information about services, policies, and procedures.
- Coordinate patient flow and ensure mínimal wait times.
- Process payments and handle billing inquiries.
- Assist with insurance verification and claims processing.
- Communicate effectively with the dental team to ensure seamless patient care.
- Perform general administrative tasks as needed.

**Qualifications**:

- High school diploma or equivalent; additional certification in office administration or related field is a plus.
- Previous experience in a dental or medical office is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and manage time effectively.
- Proficiency in Microsoft Office Suite and dental office software (e.g., Open Dental) is an advantage.
- Professional demeanor and a positive attitude.
- Ability to handle sensitive information with confidentiality.

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

Expected hours: 30 - 40 per week

Schedule:

- 8 hour shift
- Weekends as needed

Work setting:

- Medical office

Ability to Commute:

- Worcester, MA 01605 (required)

Ability to Relocate:

- Worcester, MA 01605: Relocate before starting work (required)

Work Location: In person