Site Director

4 days ago

Silver Spring, United States Partners In Care Full time

**About the Organization**:
Partners In Care Maryland, Inc. (PIC) is a 501c3 non-profit organization whose mission is to empower older adults to age in the community through a unique culture of service exchange. Established in 1993, PIC provides neighborly, niche services such as transportation, handyman repairs, and case management to ensure that our older neighbors continue to age in their own homes safely, independently, and with dignity.

**Site Director (Montgomery County, MD - Partners In Care Site)**

The successful Site Director will spearhead the growth of Partners In Care’s presence in Montgomery County in order to bring our programs and services to the area. They will have a broad knowledge of program management principles and community activities affecting older adults in the Montgomery County area. The Site Director must have a strategic mindset as well as be able to lead and develop their subordinates. The incumbent will be responsible for the day-to-day operations of the site. The driving goals of this position are to increase capacity, efficiency, visibility, financial sustainability, and community awareness of Partners in Care to better serve the older adults in the area.

**Reports Directly To**:

- Chief Operating Officer
- President/CEO

**Direct Reports**:

- Program Coordinator
- AmeriCorps Members
- Program Volunteers (receptionist, ride drivers, handymen, etc.)

**Key Responsibilities**:

- ** Strategic Planning and Growth**:

- Partner with upper management to develop and execute a business strategy for establishing the site in Montgomery County.
- Identify and pursue opportunities for the acquisition of new volunteers.
- Develop a strategic plan to enhance financial sustainability through grants, donations, and fundraising activities.
- ** Community Engagement and Outreach**:

- Increase community awareness of Partners In Care’s programs by partnering with community leaders and influencers.
- Seek, obtain, and develop new partnerships with local organizations and stakeholders.
- Attend community events and business meetings to represent Partners In Care.
- ** Leadership and Development**:

- Lead and mentor AmeriCorps Members, ensuring they are effectively engaged in outreach and capacity-building activities, providing necessary training, and conducting required performance evaluations.
- Recruit, train and mentor Partners In Care Volunteers.
- Foster a collaborative and supportive team environment.
- **
Operational Management**:

- Oversee the day-to-day operations of the Montgomery County site, ensuring efficiency and a welcoming atmosphere.
- Verify timesheets, maintain direct report schedules, and ensure accurate record-keeping.
- Maintain a clean, orderly, and welcoming office environment.
- ** Travel and Training**:

- Travel to Partners In Care Anne Arundel site for training and development as needed.

**Required Knowledge, Skills, and Abilities (KSA)**:

- Proven leadership skills, preferably using the servant leadership model.
- Extensive project management experience with the ability to prioritize multiple projects.
- Strong strategic mindset with the ability to identify opportunities and suggest solutions.
- Excellent communication skills, both written and verbal, across various mediums (phone, media, face-to-face).
- Proficiency with general office equipment and computer software.
- Ability to maintain confidentiality and handle sensitive information with discretion.

**Qualifications**:

- Bachelor’s degree in a related field (e.g., Social Work, Public Administration, Nonprofit Management) or equivalent experience.
- Minimum of 5 years of experience in program management, community outreach and engagement, sales and marketing, or a related field.
- Experience working with older adults or in aging services is highly desirable.
- Previous experience with AmeriCorps or volunteer programs is a plus.
- Valid driver’s license and reliable transportation required for travel within Montgomery County and to other sites as needed.

**About Partners In Care**:
Partners In Care Maryland is a community nonprofit helping older adults remain independent in their own homes. Operating in five counties throughout Maryland since 1993 and currently embracing 2,600+ members, we use a service-exchange concept as the foundation for our support for members. The objective is to build a community network of care around people as they age by engaging people to help each other with the myriad tasks involved in everyday living. Neighbors volunteer their time and services to help seniors live with dignity and independence. Everyone contributes something and is valued for it in the reciprocal exchange of services.

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