Energy Efficiency Program Support Manager
4 weeks ago
**Requisition**: 78405
**PSEG Company**: Public Service Electric & Gas Co.
**Salary Range**: $ 101,600 - $ 160,900
**Incentive**: PIP 15%
**Work Location Category**: Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**:
This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
- Manage employee performance
- Ensure vendor and employee compliance with safety protocols and practices
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, RPA, etc, as required to deliver program services
- Enhance program delivery/customer experience and resolve business/customer issues
- Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
- Provide oversight for business controls, process improvement and compliance
- Identify and implement process improvements and automate where possible
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
- Prepare and present program sales and project status reports to senior management
- Assist with special projects as necessary
- This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
- During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations
**Responsibilities**:
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT, RPA, etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
- Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Identify and implement process improvements and automate where possible.
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program sales and project status reports to senior management.
- Responsible for partnering with a segment of our largest customers - working consultatively to understand their short and long-term energy needs, challenges and goals, and problem solving to develop solutions to achieve them.
**Job Specific Qualifications**:
Required
- B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
- Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
- Management/leadership experience working with cross-functional teams
- Valid US driver's license
**Desired**:
- Knowledge of Commercial and Industrial systems and energy efficiency programs
- Certified Energy Manager (CEM) certification
- MBA or Advanced Degree
**Disclaimer**:
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain ci
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