Energy Efficiency Program Support Manager
5 days ago
**Requisition**: 78357
**PSEG Company**: Public Service Electric & Gas Co.
**Salary Range**: $ 101,600 - $ 160,900
**Incentive**: PIP 15%
**Work Location Category**: Hybrid
PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.
PSEG offers a unique experience to our more than 12,000 employees - we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.
**Job Summary**:
- This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services
- Manage employee performance
- Ensure vendor and employee compliance with safety protocols and practices
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
- Enhance program delivery/customer experience and resolve business/customer issues
- Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
- Provide oversight for business controls, process improvement and compliance
- Ensure accurate invoice processing
- Identify and implement process improvements and automate where possible
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
- Prepare and present program and project status reports to senior management
- Assist with special projects as necessary
- This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
- During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations
**Responsibilities**:
- Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
- Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
- Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.
- Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.
**Job Specific Qualifications**:
Required
- B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
- Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency program experience
- Management/leadership experience working with cross-functional teams
- Valid US driver's license
**Disclaimer**:
Certain positions at the Company may require you to have access to Part 810-Controlled Information. Under the law, the Company is limited in who it can share this information with and in certain circumstances it is necessary to obtain specific authorization before the Company can share this information. Accordingly, if the position does require access to this information, you must complete a 10 CFR Part 810 Export Control Compliance Nationality Request Form, a copy of which will be provided to you by Talent Acquisition if an offer is made. If there is a n
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