Front Desk Administrative Coordinator
3 weeks ago
Position will serve to aid the full-time Business Operations and Scheduling Supervisors with summer conference and scheduling front office duties. The position will assist with training and supervising student workers, maintaining student worker schedules, preparing reports, and assist with any additional support or projects necessary to provide high-level customer service for the organization.
**Job Description**:
1. Assist Scheduling and Business Operations coordinators and managers with maintaining and managing student worker schedules.
2. Support the Scheduling and Business Operations Coordinators as on-site troubleshooter for summer conferences/camps and day events.
3. Oversee Front Office opening and closing duties.
4. Coordinate and develop training programs in support of student training.
5. Channel all internal and external client needs to the appropriate departments.
6. Assist Supervisors with preparing a variety of reports related to the planning and billing of summer conference/ day event groups.
7. Able to handle sensitive or confidential information.
8. Housing room checks for quality assurance.
9. Ability to maintain cooperative working relationships with other colleagues and departments.
10. Must possess a valid driver's license with a good driving record.
12. Excellent communication, organization, and time management skills.
13. Must be able to work in a team environment, but also as an individual.
14. Proficient with MS Office Suite, Homebase, and Mazevo.
15. Maintain an upbeat, professional demeanor.
16. Maintain a neat and clean appearance.
17. Able to work weekends, holidays, and some overnight shifts.
18. Be able to lift 35lbs.
19. Perform other duties as assigned or requested.
**Requisite Qualifications**
¢ Typically, an Associate's degree (A.A.) or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes. ¢ Minimum 2 years of experience preferably in a customer service setting. Experienced in event/conference technology management highly desired. ¢ Demonstrated knowledge in the principles of organization. Knowledge of various aspects of event/conference management. Knowledge and understanding of a university environment, both organizationally and politically. Ability to work as part of a team. Ability to communicate well with a diverse population of faculty, staff, students, all levels of administrators, and others using tact and diplomacy at all times. The use of equipment and facilities. Ability to simultaneously work on multiple tasks with varying deadlines. Demonstrated ability to solve problems and flexibility in handling last minute changes. Ability to work a flexible schedule (nights, weekends, and holidays). ¢ Exemplary communication skills (both written and oral). ¢ Highly developed supervisory skills. ¢ Demonstrated computer competency and preferably knowledgeable in Microsoft Office Suite, Mazevo, Homebase, and StarRez platforms. ¢ Open availability from May 7, 2024, through August 24, 2024. ¢ Full-time position
HERC# #HEJ#
Staff Temporary (Fixed Term)
Salary range
$18.03 - $22.31 Salary commensurate with education and experience.
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