IT Business Applications Analyst

3 weeks ago


Woburn, United States Cytrellis Biosystems Full time

HIRING **IT Business Applications Analyst**

We’re looking for passionate and ambitious individuals to join the Cytrellis Team

What makes Cytrellis different:
✔️ Unique product offering - ellacor by Cytrellis is the FIRST and ONLY FDA-cleared device for non-surgical, scarless skin removal.

✔️ Untapped Market Potential: 5x account growth in the last 8 months

✔️Voted Best Non-Surgical Skin Removal Procedure

✔️ Developed by aesthetic industry innovators Rox Anderson, MD and Jay Austen, MD from Mass General Hospital / Harvard Medical School

Don't miss your chance to join an amazing team that is shaping the future of aesthetics.

**Summary**

**Responsibilities**
- Develop, Administrator and Maintain the ERP Infor Syteline.
- Develop, Administrator and Maintain the CRM Salesforce.
- Business process development within relevant systems. Is a key player in business processes with the ERP and CRM systems. Is a company mentor for several departments.
- IT Business Analytics/Intelligence and Development.
- General IT support for Business Applications.
- Backs up sales support with CRM and ERP when needed as a technical resource.
- Analyzing operations and systems to determine software solutions to improve efficiency.
- Making recommendations on whether to upgrade the existing system or evaluate alternative systems.
- Monitoring the rollout of new software to ensure flawless execution and promote user adoption.
- Manage outside consultants in their support and enhancements to core business products.
- Assist with Office 365 SharePoint and Teams implementation.
- Establish KPIs for user adoption.
- Maintain your industry knowledge and keep up with the latest software developments.

**Skills**
- Broad working knowledge of database management.
- Demonstrated project management experience.
- Ability to remain up to date with the latest software developments.
- Strong leadership, management, and customer service skills.
- Great analytical, problem solving, and communication skills.

**Minimum Qualifications**
- Bachelor’s degree from an accredited university or college in Computer Science (or equivalent work experience).
- 5+ years' experience implementing, supporting, and managing ERP systems (Infor Syteline).
- 5+ years’ experience implementing, configuring, and managing CRM systems (preferably Salesforce).
- Excellent verbal and written communication skills with ability to effectively communicate at multiple levels within the organization.
- Ability to meet strict deadlines.
- A track record of being results-driven, self-motivated, and able to work independently.
- Proficient in Microsoft Office Suite.
- Flexibility to work outside of regular business hours as needed.

**Physical Requirements**
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Must be able to access and navigate each department at the organization’s facility.



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