Medical Receptionist/front Office
2 weeks ago
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Schedule and confirm appointments using medical scheduling software
- Collect patient information and update electronic medical records
- Verify insurance coverage and assist with insurance billing
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Maintain cleanliness and organization of the front desk area
- Assist with medical records management, including filing, scanning, and retrieval
- Coordinate referrals to specialists and schedule follow-up appointments
- Collaborate with medical staff to ensure smooth patient flow
**Requirements**:
- Previous experience working in a medical office or dental office preferred
- Proficiency in using electronic medical records systems
- Strong communication skills and ability to provide excellent customer service
- Knowledge of medical terminology and procedures
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Familiarity with front desk operations, including appointment scheduling and insurance verification
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
Pay: $18.00 - $25.00 per hour
Expected hours: 35 - 40 per week
**Benefits**:
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
Healthcare setting:
- Medical office
- Private practice
- Telehealth
Medical specialties:
- Ob/Gyn
- Primary Care
Schedule:
- 4x10
Application Question(s):
- What is the Verification of Benefits process? What is an EoB?
Work Location: In person
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