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Food & Beverage Supervisor

3 months ago

Austin, United States Thompson and tommie Hotels Full time

**The Role**

Under the general direction of the Executive Chef, the Food and Beverage Supervisor will help monitor employees; ensure that responsibilities are met and assignment are carried out in accordance with our high standards; and will help motivate, train, and develop assigned staff. In addition to supervisory responsibilities, this person will help with all Banquet and F&B Outlets duties as needed.

This person’s main focus will be to be present on the floor, assisting the Food & Beverage team.

**Responsibilities include but are not limited to the following**:

- Communicate and delegate tasks to the team
- Be present on the floor to assist F&B team as needed
- Ensure compliance of brand standards
- Assist F&B management with training and development of team members
- Comply with hotel security, fire regulations and all health and safety legislation
- Lead the team during the shifts to ensure excellent guest service
- Ensure all food and beverage team members deliver the brand and provide exceptional service.
- Assist and support food and beverage team members.
- Inspect the food and beverage outlets daily for cleanliness and sanitation.
- Have a thorough knowledge of menus and applicable specials.
- Lead and manage the restaurant, room service and bar areas to ensure brand standards are adhered to.
- Remain in outlet during peak business hours, greet and engage with guests to ensure an enjoyable dining experience.
- Know and comply with state food handling and liquor laws.
- Perform any additional tasks requested by management.
- Assist in the planning, implementation, and post-event duties for all special events and private functions

**The Hotels**

When you stay at a Thompson Hotel, you are welcome as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts, an expansive pool deck, and private cabanas, and over 10,000 square feet of flexible and traditional event space.

The 193-king room tommie Austin is built for the spirited adventurer. Guest will be encouraged to explore Austin’s unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by our cantina-themed restaurant, Arriba Abajo, a 13,000 sq ft. indoor and outdoor oasis as well as The Diner Bar + The Grey Market, a street-side concept serving daily fare for locals, residents, and guests alike and helmed by award-winning Chef Mashama Bailey. This mixed-use project will also feature a residential tower - Sienna - and 10,000 square feet of retail space and a 7,000 sq. ft. state of the art fitness center and simulator room, appropriately named the “T” Box.

**The Benefits & Perks**

We have you covered with an awesome rewards package Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it Opt into our 401(k) plan, College Saving Plan, or Employee Stock Purchase Plan. Oh, and we don’t want to leave out our lifestyle benefits Paid time off including vacation, holidays, and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, well-being & educational assistance, and many more

**Qualifications**
- Thorough understanding of F&B/Banquet operations and management as applied to the hotel, spa and resort industry.
- Exceptional communication skills, with the ability to effectively train, coach, evaluate, and correct employee behavior.
- Ability to work flexible and extended hours as required by the operations of the resort.
- TABC and Food Handlers certificates.
- A true desire to satisfy the needs of others in a fast-paced environment.
- Must be able to work weekends and holidays as needed

Pay: $25.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- F&B Supervisory: 1 year (preferred)

Work Location: In person