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General Manager

2 months ago

South Deerfield, United States RRI West Full time

**We are seeking a General Manager to join our Team with a starting wage of $72,000**

RRI West Management, LLC is the company that manages over 45 Red Roof Inns and Red Roof Plus+ locations across the U.S. As Red Roof's largest franchisee, our portfolio of hotels has a deep history in hospitality and our passion has always driven us to become a leader in the economy hotel segment. Our success is fueled by recruiting and developing people who have a genuine passion for meaningful relationships. It's a simple formula: We start with the best people, We strategize to deliver key business results, and We stop at nothing for our guests. When you do these things consistently, our employees and guests can't help but have an amazing story to tell. Join our team and enjoy these benefits
- Health insurance
- Dental
- Vision
- Competitive Pay
- Pet Insurance
- Employer Paid Life Insurance
- PTO after 60 days
- 401K with Employer Match
- Career Growth Opportunities

The General Manager position at our Red Roof and Red Roof Plus locations is the entrepreneurial leader of the hotel. This position requires a commitment to managing all overall operations of the hotel and has the drive to manage others, generate revenue, control expenses, maximize profitability, deliver superior customer service and maintain a quality product.

**Responsibilities**:

- Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry, and Sales at the hotel.
- Accurately execute all company and brand initiatives, policies and procedures, with continuous improvement in quality, service and operations.
- Ensures compliance with all internal audit requirements as well as Federal, State, and local regulations.
- Control costs effectively to meet budget guidelines through forecasting, labor control and P&L performance.
- Focuses on rate strategy, sales initiatives, and budget flow-thru to ensure high ROI.
- Recruit, hire, train, and lead employees to meet and exceed service and quality goals.
- Coach, counsel and motivate all employees as necessary.
- Ensures reward and recognition programs for both guests and employee are in place and working.
- Manages property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget.
- Manages the daily, weekly, and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, responding to guest reviews, etc.
- Participates with leadership in the preparation of annual budget and other financial reporting throughout the year.
- Ensure safety procedures are in place for the protection of employees, guests, and Red Roof assets.
- Performs other duties as assigned.

**Qualifications**
- Bachelor's degree or equivalent work experience, preferably in hotel, restaurant or retail management.
- Profit and loss and budgeting experience strongly preferred.
- Sales background and rate/yield management experiences are preferred.
- Relocation may be required, and assistance is provided.
- Ability and drive to lead a team and must have an attitude and passion for success.
- Independent business mind preferred.
- Must be self-motivated and have the ability to work without direct management.
- CHA certification a plus.

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