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Asset Protection Specialist

3 months ago

Riverside, United States Kroger Full time

Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company s core values of respect, honesty, integrity, diversity, inclusion and safety.Based in California, Ralph's merged with The Kroger Company in 1998. Today, we're proudly serving Ralphs customers in over 180 stores throughout the state.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
- High School Diploma or GED
- Demonstrated ability to maintain integrity, honesty and professionalism
- Exceptional customer service skills
- Excellent oral/written communication skills
- Ability to diffuse confrontational situations

**Desired**
- Bachelor's Degree
- Any multi-store asset protection experience
- 1 year of retail asset protection experience
- Operational knowledge of CCTV systems
- Conduct plainclothes surveillance to detect internal and external loss within a store environment
- Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
- Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
- Conduct physical security checks; make recommendations to prevent loss and improve profitability
- Partner with law enforcement and prepare case reports for criminal prosecution
- Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
- Serve as a district and division liaison to identify and develop solutions to reduce waste
- Complete thorough reports on all AP related activities
- Support the district asset protection manager (APM) in execution of AP initiatives
- Ensure the implementation and effectiveness of AP strategies at store level
- Assist the district APM with external and internal investigations
- Testify in court and labor hearings on behalf of the company
- Ensure compliance with corporate policies and procedures
- Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
- Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
- Must be able to perform the essential job functions of this position with or without reasonable accommodation