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Shortage Control Lead

2 months ago


Riverside, California, United States Burlington Full time
Job Summary

We are seeking a highly skilled Shortage Control Lead to join our Asset Protection team at Burlington. As a key member of our security team, you will be responsible for mitigating theft and fraud in high-risk areas of the store.

Key Responsibilities
  • Develop and implement strategies to prevent and detect shortage-related losses
  • Train and develop Shortage Control Associates to ensure they have the necessary skills and knowledge to perform their duties effectively
  • Conduct thorough investigations into external theft and share findings with store and field leaders
  • Collaborate with cross-functional teams to identify and address shortage-related issues
  • Provide excellent customer service and engage with customers in high-risk areas to prevent theft and promote a positive shopping experience
Requirements
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High level of integrity and discretion
  • Ability to adapt to changing priorities and deadlines