Solutions Specialist

2 weeks ago


Hanover Park, United States Fujifilm Full time

Overview:
**Role Summary**

The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base.

The Solutions Specialist performs those functions and activities required to develop, deliver and support quality print management solutions (hardware, software and processes) in line with Channel partners and their customer requirements. In addition, Solutions Specialist’s role provides technical assistance and training to Channel partners and their customers.

External US:
**These outcomes include;**
- Designing, building, implementing & supporting print management solutions, fleet management solutions and other related, in collaboration with Channel Partner functional teams
- Problem resolution & follow-up for equipment & solutions
- Identifying, developing & enhancing relevant working practices, standards, processes & guidelines
- Assisting primarily the Channel sales team & as necessary the SCM/Marketing team with technical advice, solution recommendations and trainings
- Managing relationships with relevant vendors to achieve successful outcomes for Channel partners and their customers
- Identifying areas for continuous improvement and recommendation of methods for implementing these improvements
- Investigating, instigating & implementing processes for support of print related solutions
- Keeping abreast of current trends & undertake research to identify business opportunities for FB and FBIO
- Advising customer and Channel sales team on appropriate technology for use with various solutions
- Managing relationships with Channel Partners & FBIO team in resolving complex problems & issues - process, software, hardware, etc.
- Actively participating &contributing to Solutions Services team goals
- Identification of self-development opportunities through appropriate training

**Success of the outcomes will be measured through**:

- Financial targets (Revenue, GP and sold units) are achieved in line with FBIO and FB (Japan HQ) strategies.
- Key sales KPIs per territory are achieved quarterly; Participate meetings (target is 3 per day, mixture of on-site and off-site) with partners (sales meetings, trainings, joint sales calls, on site marketing events, problem solutions with technical advice)
- FB Brands market share is increased, and brand awareness/recognition and reputation are improved.
- The right products and solutions are offered to Channel partners in line with customer business needs and competitive threats.
- Collaborate with FB Global Operations Marketing team, to deliver the right products and solutions for Channel partners and a sustainable business for FB.

**Key responsibilities this role requires**:

- Design, Propose and Implement copy/print/scan/fax related solutions to fulfill the requirements from Channel partners and end users.
- Diagnostic and consult with highly skilled solution knowledge to solve problems, in collaboration with FBIO Channel Sales, Technical Specialists, as well as Channel partners.
- Work closely with 3rd party Solutions Vendors on information sharing and best practice solutions inputs.
- Provide solutions training to channel partners sales team and other related parties.
- Accomplish any special projects or tasks as assigned that FB plans to implement new technologies to the US market.
- Update Sales activity reports (call reports, visits, events, business plans, trainings, pipeline and forecast) by close of business each Friday.

**Top Behavioural Competencies**:

- Customer Obsession Speed Plans & Aligns
- Drives Results Action Oriented Builds Networks
- Logical Thinking Negotiations Problem Solving
- Dive Deep Instils Trust Interpersonal Savvy

**Experience**:

- 5+ years successful selling experience within the IT industry, preferably within the field of Business processes (Copy/Print/Scan/Fax related) and Enterprise Content Management.
- Hardware/Software IT qualification is advantageous.
- Demonstrated highly developed written communication and interpersonal skills, including a proven ability to effectively liaise, consult and negotiate with a broad range of customer groups.
- Very strong understanding and knowledges of MFP/Printer hardware, various Operating systems, Office software and Network technologies.
- Very good understanding of Cloud Service environment and Windows server and desktop environment.
- Ability to deliver technical product training to different audiences.
- Demonstrated strong diagnostic skills for effective and efficient technical customer problems.

**Qualification**:

- Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.



  • Hanover Park, United States FUJIFILM Holdings America Corporation Full time

    Overview Role SummaryThe purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base.The Solutions Specialist performs those functions and...

  • Solutions Specialist

    2 weeks ago


    Hanover Park, Illinois, United States Fujifilm Full time

    Overview: Role Summary The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base. The Solutions Specialist performs those functions and...


  • Hanover, United States CareerBuilder Full time

    Job Description Job Description Technical Solutions Specialist (Tier 1- Support) AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of...


  • Hanover, United States Allegis Global Solutions Full time

    Job DescriptionJob DescriptionCompany DescriptionWorking at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the...

  • Training Specialist

    2 weeks ago


    Hanover, United States Abacus Solutions Group Full time

    Our client is looking for a Training Specialist. This is a 4-month temporary position!Responsibilities:Design, develop, and facilitate training and learning programs for all levels of staff including, Mandatory training, Learning management system documentation, Employee manual development, Users guide and instruction preparation, and leadership management...

  • Training Specialist

    7 days ago


    Hanover, United States Abacus Solutions Group Full time

    Our client is looking for a Training Specialist. This is a 4-month temporary position! Responsibilities: Design, develop, and facilitate training and learning programs for all levels of staff including, Mandatory training, Learning management system documentation, Employee manual development, Users guide and instruction preparation, and leadership...


  • Monterey Park, United States Identified Talent Solutions Full time

    Job Description Job Description Job Title: Technical Support Specialist Industry: Consumer Electronics Location: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and...


  • Monterey Park, United States Identified Talent Solutions Full time

    Job DescriptionJob DescriptionJob Title: Technical Support SpecialistIndustry: Consumer ElectronicsLocation: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and...


  • Ridgefield Park, United States Transcend Solutions Full time

    Transcend Solutions is currently partnering with a client of ours for a Communications Specialist in Ridgefield Park, NJLocation: Ridgefield Park, NJWork Schedule: Hybrid - M-TH in officeContract Length: 12 monthsTop 3 Skills:Executive communicationsWriting, research & analysisMedia RelationsEducation: Bachelor's degree in marketing or equivalent training...


  • Hanover, United States Compunnel Inc. Full time

    We are looking for a Senior Manufacturing Engineering Specialist who develops, implements, and analyzes manufacturing engineering plans and projects and communicates them to internal and external customers.Duties:Defines, develops, and transfers manufacturing and engineering tools, strategies, and systems.Develops manufacturing strategies for specific...

  • Privacy Specialist

    2 weeks ago


    Hanover, United States Allegis Group Full time

    Overview Job Summary: Reporting to the Global Privacy Officer of Allegis Group, Inc. The Privacy Specialist will support the Global Privacy Office and work closely with the Global Privacy Officer, Sr. Privacy Specialist – Global, Privacy Operations Associate, the lead Data Privacy Lawyers in EMEA and APAC, privacy resources and analysts across...

  • Permit Specialist

    1 week ago


    Overland Park, United States Selectek Staffing Solutions Full time

    Selectek has a great opportunity for an experienced Permit Specialist for the telecommunications field. The focus of the role will be completing Authority Having Jurisdiction (AHJ) permit application for city, county, state, pole, railroad, and other Permit, Specialist, Telecommunications, Communications, Construction, Staffing

  • Product Specialist

    3 hours ago


    Ridgefield Park, United States Further Enterprise Solutions Full time

    Job DescriptionJob DescriptionJob Title: Product SpecialistLocation: Ridgefield Park, NJExpected duration: 12 monthsTop skills:- Proficient in Microsoft Office Word, Excel, and PowerPoint.- Ability to deep dive to perform root cause analysis- Exceptional presentation, written, and verbal communication skillsFully onsite (Mon - Fri, 9:00 AM - 6:00 PM)Must...


  • Hanover, United States PeoplesBank Full time

    Job DescriptionJob DescriptionHow do you make a career out of cashier and customer service experience? How about a career in banking? PeoplesBank is looking for team players for our Banking Specialist opportunities today! Position SummaryThe Banking Specialist I will serve as a primary representative for the financial center in processing paying/receiving...

  • Warehouse Specialist

    2 weeks ago


    Highland Park, Illinois, United States Malone Workforce Solution Full time

    Warehouse Specialist Summary: Malone Solutions is hiring for an automotive distribution company on National Turnpike This position could include picking/packing, receiving or forklift positions and will be a fast-paced environment. This position is a temp to hire with a good attitude and good job performance Warehouse Specialist HighlightsMonday-Friday...

  • Helpdesk Specialist

    14 hours ago


    Forest Park, United States Agil3 Technology Solutions Full time

    Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions. Join A3T...


  • East Hanover, United States CareerBuilder Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Occasional Seasonal Entry Level Store Associates The Best Buy Advisor engages customers using relationship skills and inspires them to see what's possible with technology. In addition, they build quality relationships with customers...


  • Hanover, United States Altus Technology Solutions Llc Full time

    Location: Hanover, MD Schedule (FT/PT): Full Time Travel Required: No Shift: Day Remote Type: No Remote Clearance: Active TS/SCI w/ FS Poly clearance Certification: IAM Level 1 Education: High School Diploma Years of Experience: 12 years as an IT Engineer without a degree, 8 years as an IT Engineer with a Bachelor's Degree, 6 years as an IT Engineer with a...


  • Ridgefield Park, United States Transcend Solutions Full time

    Sales Operation Specialist: 12490Length of Assignment: 6+ monthsLocation: Ridgefield Park, NJSchedule: Hybrid, 4 days onsite, one day remoteRole and Responsibilities:The Sales Operations team is part of the Sales Organization of our client and is responsible for the operational support to the sales teams and accounts, analytics, and ongoing as well as ad hoc...


  • Ridgefield Park, United States Transcend Solutions Full time

    Sales Operation Specialist: 12490Length of Assignment: 6+ monthsLocation: Ridgefield Park, NJSchedule: Hybrid, 4 days onsite, one day remoteRole and Responsibilities:The Sales Operations team is part of the Sales Organization of our client and is responsible for the operational support to the sales teams and accounts, analytics, and ongoing as well as ad hoc...