Training Specialist

2 weeks ago


Hanover, United States Abacus Solutions Group Full time

Our client is looking for a Training Specialist. This is a 4-month temporary position

Responsibilities:

  • Design, develop, and facilitate training and learning programs for all levels of staff including, Mandatory training, Learning management system documentation, Employee manual development, Users guide and instruction preparation, and leadership management training.
  • Conduct and prepare needs assessment and analysis.
  • Manage program training surveys.
  • Supervise program evaluations to ensure program facilitation and documentation.
  • Facilitate training in person (ILT) and/or virtual instruction using MS Team video conferencing platform.
  • Adopt strategic decisions with the customer in mind.
  • Determine how the culture of the organization plays a part in customer centricity.
  • Measure customer success via KPIs (Key Performance Indicators) & metrics.

Requirements:

  • Bachelors degree from an accredited college or university with a major in Education/Training
  • At least 5 years of experience in facilitating training.
  • Knowledge and application of (Cornerstone) learning management systems, Adobe Captivate, and HTML.
  • Excellent verbal and written communication and presentation skills.
  • Proven track record of designing and implementing course materials.
  • Demonstrated ability to effectively communicate and successfully collaborate with both technical and non-technical users, professionals, and Subject Matter Experts.

Compensation: $37.00 - $40.00 per hour

by Jobble


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