Solutions Specialist

2 weeks ago

Hanover Park, United States FUJIFILM Holdings America Corporation Full time
Overview

Role Summary

The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base.

The Solutions Specialist performs those functions and activities required to develop, deliver and support quality print management solutions (hardware, software and processes) in line with Channel partners and their customer requirements. In addition, Solutions Specialist’s role provides technical assistance and training to Channel partners and their customers.

External US

These outcomes include;

  • Designing, building, implementing & supporting print management solutions, fleet management solutions and other related, in collaboration with Channel Partner functional teams
  • Problem resolution & follow-up for equipment & solutions
  • Identifying, developing & enhancing relevant working practices, standards, processes & guidelines
  • Assisting primarily the Channel sales team & as necessary the SCM/Marketing team with technical advice, solution recommendations and trainings
  • Managing relationships with relevant vendors to achieve successful outcomes for Channel partners and their customers
  • Identifying areas for continuous improvement and recommendation of methods for implementing these improvements
  • Investigating, instigating & implementing processes for support of print related solutions
  • Keeping abreast of current trends & undertake research to identify business opportunities for FB and FBIO
  • Advising customer and Channel sales team on appropriate technology for use with various solutions
  • Managing relationships with Channel Partners & FBIO team in resolving complex problems & issues – process, software, hardware, etc.
  • Actively participating &contributing to Solutions Services team goals
  • Identification of self-development opportunities through appropriate training

Success of the outcomes will be measured through:

  • Financial targets (Revenue, GP and sold units) are achieved in line with FBIO and FB (Japan HQ) strategies.
  • Key sales KPIs per territory are achieved quarterly; Participate meetings (target is 3 per day, mixture of on-site and off-site) with partners (sales meetings, trainings, joint sales calls, on site marketing events, problem solutions with technical advice)
  • FB Brands market share is increased, and brand awareness/recognition and reputation are improved.
  • The right products and solutions are offered to Channel partners in line with customer business needs and competitive threats.
  • Collaborate with FB Global Operations Marketing team, to deliver the right products and solutions for Channel partners and a sustainable business for FB.

Key responsibilities this role requires:

  • Design, Propose and Implement copy/print/scan/fax related solutions to fulfill the requirements from Channel partners and end users.
  • Diagnostic and consult with highly skilled solution knowledge to solve problems, in collaboration with FBIO Channel Sales, Technical Specialists, as well as Channel partners.
  • Work closely with 3rd party Solutions Vendors on information sharing and best practice solutions inputs.
  • Provide solutions training to channel partners sales team and other related parties.
  • Accomplish any special projects or tasks as assigned that FB plans to implement new technologies to the US market.
  • Update Sales activity reports (call reports, visits, events, business plans, trainings, pipeline and forecast) by close of business each Friday.

Top Behavioural Competencies:

  • Customer Obsession Speed                                              Plans & Aligns
  • Drives Results Action Oriented                            Builds Networks
  • Logical Thinking Negotiations                                  Problem Solving
  • Dive Deep Instils Trust                                    Interpersonal Savvy

 Experience:

  • 5+ years successful selling experience within the IT industry, preferably within the field of Business processes (Copy/Print/Scan/Fax related) and Enterprise Content Management.
  • Hardware/Software IT qualification is advantageous.
  • Demonstrated highly developed written communication and interpersonal skills, including a proven ability to effectively liaise, consult and negotiate with a broad range of customer groups.
  • Very strong understanding and knowledges of MFP/Printer hardware, various Operating systems, Office software and Network technologies.
  • Very good understanding of Cloud Service environment and Windows server and desktop environment.
  • Ability to deliver technical product training to different audiences.
  • Demonstrated strong diagnostic skills for effective and efficient technical customer problems.

Qualification:

  • Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. 

  • Solutions Specialist

    3 weeks ago

    Hanover Park, Illinois, United States Fujifilm Full time

    Overview: Role Summary The purpose of this role is to achieve sales goals while creating an ongoing, mutually profitable relationship with Channel partners that significantly contributes to the achievement of the business goals of Fujifilm Business Innovation (FB), and the partner’s customer base. The Solutions Specialist performs those functions and...

  • Technical Solutions Specialist

    5 days ago

    Hanover, United States AquaPhoenix Scientific Full time

    Technical Solutions Specialist AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of software and modem-based products and services. ...

  • Technical Solutions Specialist

    3 days ago

    Hanover, United States AquaPhoenix Scientific Full time

    Technical Solutions Specialist AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of software and modem-based products and services. ...

  • Technical Solutions Specialist

    6 days ago

    Hanover, United States AquaPhoenix Scientific LLC Full time

    Job DescriptionJob DescriptionTechnical Solutions Specialist AquaPhoenix Scientific is an industry leader in SaaS offerings for the environmental and water treatment industries. We have an immediate opening for a Technical Solutions Specialist responsible for ensuring effective and timely assistance to customers utilizing our family of software and...

  • Procurement Specialist II

    5 days ago

    Hanover, United States Allegis Global Solutions Full time

    Operational support of procurement process and driving value to our client through building and maintain relationships with managers and managing the procurement process with minimal supervision. Triage incoming requirements to determine the most app Procurement, Specialist, Administrative, Business Services, Manager, Client

  • Sr. Communications Specialist

    4 weeks ago

    Hanover, United States Allegis Global Solutions Full time

    Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a...

  • Sr. Internal Communications Specialist

    1 week ago

    Hanover, United States Allegis Global Solutions Full time

    Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a...

  • Technical Support Specialist

    2 weeks ago

    Monterey Park, United States Identified Talent Solutions Full time

    Job DescriptionJob DescriptionJob Title: Technical Support SpecialistIndustry: Consumer ElectronicsLocation: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to innovation and...

  • Intake and Placement Specialist II

    3 days ago

    Overland Park, United States Mainstream Nonprofit Solutions Full time

    Job Type Full-time Description ****Average hourly rate is $24.63 (including wage, incentives, bonuses, overtime, shift differential, etc.)**** ****This position has remote capabilities for anywhere in Overland Park****Do you like working with children and families?Mainstream Nonprofit Solutions Inc has the job for you! We are looking for full-time Intake and...

  • Sr. Internal Communications Specialist

    1 week ago

    Hanover, Maryland, United States Allegis Global Solutions Full time

    Job Description The Sr. Communication Specialist helps employees understand company strategy, goals and objectives through the effective creation of communication collateral, management of key communication vehicles and support of the organization’s communication campaigns and events.  As a member of the Internal Communications team, the Sr....

  • Project Quotation Specialist

    7 days ago

    Hanover, United States Fitzii Full time

    We see that you have previously applied for a job using this system. Please enter your password below to continue. Rexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide...

  • Privacy Specialist

    3 weeks ago

    Hanover, United States Allegis Group Full time

    Overview Job Summary: Reporting to the Global Privacy Officer of Allegis Group, Inc. The Privacy Specialist will support the Global Privacy Office and work closely with the Global Privacy Officer, Sr. Privacy Specialist – Global, Privacy Operations Associate, the lead Data Privacy Lawyers in EMEA and APAC, privacy resources and analysts across...

  • Permit Specialist

    3 weeks ago

    Overland Park, United States Selectek Staffing Solutions Full time

    Selectek has a great opportunity for an experienced Permit Specialist for the telecommunications field. The focus of the role will be completing Authority Having Jurisdiction (AHJ) permit application for city, county, state, pole, railroad, and other Permit, Specialist, Telecommunications, Communications, Construction, Staffing

  • Product Specialist

    1 week ago

    Ridgefield Park, United States Further Enterprise Solutions Full time

    Job DescriptionJob DescriptionJob Title: Product SpecialistLocation: Ridgefield Park, NJExpected duration: 12 monthsTop skills:- Proficient in Microsoft Office Word, Excel, and PowerPoint.- Ability to deep dive to perform root cause analysis- Exceptional presentation, written, and verbal communication skillsFully onsite (Mon - Fri, 9:00 AM - 6:00 PM)Must...

  • Banking Specialist I

    2 weeks ago

    Hanover, United States PeoplesBank Full time

    Job DescriptionJob DescriptionHow do you make a career out of cashier and customer service experience? How about a career in banking? PeoplesBank is looking for team players for our Banking Specialist opportunities today! Position SummaryThe Banking Specialist I will serve as a primary representative for the financial center in processing paying/receiving...

  • Project Quotation Specialist

    5 days ago

    Hanover, United States Fitzii Full time

    We see that you have previously applied for a job using this system. Please enter your password below to continue.Rexel Canada Electrical Inc. is a world leader within the electrical distribution market. We operate in 38 countries, conduct business through a network of 2,300 branches and rely on the support of 30,000 employees internationally to provide...

  • Product Specialist

    2 days ago

    Ridgefield Park, United States FES- Further Enterprise Solutions Full time

    Job Title: Product Specialist Location:Ridgefield Park, NJ Expected duration: 12 months Top skills: - Proficient in Microsoft Office Word, Excel, and PowerPoint. - Ability to deep dive to perform root cause analysis - Exceptional presentation, written, and verbal communication skills Fully onsite (Mon - Fri, 9:00 AM - 6:00 PM) Must have Requirements: • Has...

  • Need school transportation solutions near 60499.

    5 days ago

    Bedford Park, United States Wyndy.com, Inc. Part time

    We are seeking a highly organized and efficient School Transportation Solutions Specialist to join our team near 60499. In this role, you will be responsible for finding and implementing effective transportation solutions for schools in the area. You will work closely with school administrators and transportation providers to ensure safe and reliable...

  • Warehouse Specialist

    3 weeks ago

    Highland Park, Illinois, United States Malone Workforce Solution Full time

    Warehouse Specialist Summary: Malone Solutions is hiring for an automotive distribution company on National Turnpike This position could include picking/packing, receiving or forklift positions and will be a fast-paced environment. This position is a temp to hire with a good attitude and good job performance Warehouse Specialist HighlightsMonday-Friday...

  • Helpdesk Specialist

    1 week ago

    Forest Park, United States Agil3 Technology Solutions Full time

    Agil3 Technology Solutions (A3T), a fast-growing firm, specializes in IT/Digital Modernization, Cyber Security, NextGen IT, and Emerging Technology services. We provide customer-centric services and focus resources to exceed expectations; and ensure our customers, employees, and other stakeholders are the focal point of all decisions and actions. Join A3T...