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Coordinator, Technical Training

1 month ago

Grand Rapids, United States Acrisure Full time

Job Title: Coordinator, Technical Training - Operational Excellence
- Department: Operational Excellence, Acrisure Business Services
- Location: Onsite (Grand Rapids, Michigan), Hybrid

About Acrisure
- Acrisure is a fintech financial services leader and among the world’s top 10 insurance brokerages. Acrisure has grown from $38 million to more than $3 billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution. As of October 2021, Acrisure employs over 11,000 employees across 45 states and eight countries.
- Led by co-founder, CEO and President Greg Williams, Acrisure provides a broad array of insurance and financial related solutions, including commercial property and casualty, personal lines and employee benefits insurance, asset management, real estate services, and cyber services. Acrisure’s massively valuable, high margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.
- Job Summary:

- The Technical Training Team (T3) at Acrisure is responsible for providing Acrisure employees the technical training they need, when they need it, and how they need it to succeed in their functional roles. The Coordinator - Technical Training is responsible for planning and coordinating learning events, compiling data and feedback from learner surveys, and supporting the Technical Training Team with various needs. This could be a great opportunity for someone who is passionate about learning and is interested in pursuing a career in developing corporate training.

**Responsibilities**:
- Plans, coordinates, and oversees logistics for all in-person learning events-
- Prepares and sends learner communicationsUpdates and maintains SharePoint pages and training resource repositories-
- Serves as support for LMS Administration, including pulling reports, adding attendance records, and assigning courses as appropriate-
- Proofreads and provides continuity checks on created training solutions-
- Designs graphics and images that support the creative engagement portions of training solutions-
- Compiles data and designs reports based on learner experience surveys and feedback-
- Monitors budget for Technical Training teamThis description is not meant to be all-inclusive and may be modified at the discretion of management.

**Requirements**:
- Excellent written and verbal communication skills-
- Attention to detail and commitment to a high level of accuracy-
- Maintain a professional demeanor and a “what can we do” attitude-
- Self-motivated and driven to create positive experiences for others-
- Strong interpersonal, relationship building, and listening skills-
- Able to work independently, multi-task, and collaborate with team members-
- Operate with a sense of urgency to meet all commitments and deadlines-
- Strong time management and prioritization skillsEducation/Experience:
- Bachelor’s Degree in HR, Organizational Development, Education, Communication or related field _preferred_- Experience in a corporate environment preferred-
- Experience with event coordination preferred-
- Working knowledge of MS365 required-
- Working knowledge of graphic design tools (Adobe Creative Cloud) highly desiredBenefits & Perks:
- Competitive Compensation-
- Industry Leading Healthcare-
- Savings and Investments-
- Charitable Giving Programs-
- Offering hybrid work option-
- Opportunities for Growth-
- Educational Resources-
- Generous time away- Acrisure is equally committed to supporting social issues. In 2021, the Company co-founded Evolution Advisors, a joint venture focused on providing greater access and more effectively distributing insurance products and financial services to minority-owned enterprises. In its home of Grand Rapids, Acrisure provided $15 million to create the Acrisure Center for Innovation in Children’s Health at Helen DeVos Children’s Hospital.- For more, visit- or learn more- here
- .- To Executive Search Firms & Staffing Agencies:_ Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to hiring managers without contacting Acrisure’s Human Resources Talent Department.Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at


To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited res

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