Operations Assistant-uwm Shuttle Service

4 weeks ago


Milwaukee, United States GO Riteway Transportation Group Full time

**Position**:Operations Assistant-UWM Shuttle Service

**Department**:Commercial Services - WI Contract

**Location**:2323 N Cambridge Ave Milwaukee WI, 53211

**Position Summary**:
The Operations Assistant will assist the Operations Manager with administrative and operational activities for the Commercial Services division; this will include recruitment, assisting with the dispatch staff, overseeing the vehicle fleet, ensuring the business remains in compliance with federal, state, and Department of Transportation (DOT) requirements regarding safety, and working closely with the Dispatch team to understand and deliver on customer expectations.

**Essential Duties and Responsibilities**
- **Dispatch Coordination**:

- Work with dispatch team to review and support the assignment of trips to drivers.
- Work with dispatch to ensure sure that trips are covered every day.
- Develop a clear process on scheduling drivers and staff each week.
- Ensure that the drivers check in on time.
- Communicate regularly with drivers to confirm routing allow for on-time pickups.
- Coordinate with the Operations Manager to create dispatch and porter schedules.

**Working Relationships**

Operations Supervisor Ozaukee County Transit
- Commercial Services reports directly to the Operations Manager - Commercial Services. This position does not have any direct management responsibility; however, will have indirect responsibility for Commercial services dispatch team. This position is required to work closely with Ozaukee County Transit drivers. Additionally, this position will have frequent interaction with customers.

**Physical Demands**

Work is frequently preformed in an office environment with occasional exposure to outdoor environments including temperature variations, precipitation, and wind. Position may require occasional exposure to odors such as exhaust. Position requires frequent verbal communication either in person or by telephone.

**Mental Demands**

Work entails above average mental demands. Duties involve handling multiple and changing priorities. Must be able to maintain calm composure during stressful and fast-paced situations. Some duties are highly stressful such as dealing with customer complaints and employee concerns. Some duties require close attention to detail, such as reading customer contracts. Must be able to remain professional in a high-profile environment.

**Skill and Knowledge Requirements**
- Excellent verbal and written communication skills
- Excellent interpersonal skills, ability to maintain composure when dealing with difficult situations
- Detail orientated
- Proficient with Microsoft Office and/or related software

**Education Requirements**
- Associate Degree in related industry or equivalent work experience, preferred

**Experience Requirements**
- **Initiative**:Demonstrates initiative to pursue work with energy in order to achieve results
- **Adaptability**: Easily responds to expected or unexpected changes and adjusts plans accordingly
- **Customer Focused**: Follows through on activities to meet or exceed customer expectations
- **Problem-Solving**: Uses critical thinking skills to break down problems into different parts to develop solutions.
- **Safety Focus**: Being aware of conditions and circumstances that affect one's own safety and the safety of others and takes appropriate action to correct unsafe conditions.
- **Motivating Others**: Uses Influence skills to guides other to accomplish work objectives.
- **Strong Interpersonal Skills**: Experienced in mediation and conflict resolution processes. An attentive listener who is understanding, empathetic, and personable to employees.
- 2-3 years in a dispatching or customer service role in the transportation industry preferred.
- Will be required to obtain a Class B CDL with passenger endorsement (training and testing will be provided)

*This job description is a summary of the typical functions of the job and not a comprehensive list of all possible duties. Other responsibilities and duties, which are not included in this description, may be assigned to the job incumbent.

**WWW.GORITEWAY.COM**

EOE

Pay: $19.00 - $22.00 per hour

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Work Location: In person


  • Cleaning Technician

    2 weeks ago


    Milwaukee, United States Kleenmark Services Corp Full time

    Cleaning Technician - UWM SCE **Job Details** Cleaning Technicians are responsible for maintaining the cleanliness of the building in which they work by performing various cleaning duties. Duties and hours may vary dependent upon the size of the building and the number of teammates they may be working with. A cleaner may be responsible for any or all the...

  • Shuttle Driver

    3 weeks ago


    Milwaukee, United States Milwaukee Athletic Club Full time

    Job Title: Transportation Shuttle Driver Location: Milwaukee Athletic Club About Us: The Milwaukee Athletic Club (MAC) has been a cornerstone of Milwaukee's vibrant community for over a century. With a rich history rooted in tradition and a commitment to excellence, the MAC offers its members an unparalleled experience in fitness, dining, socializing, and...


  • Milwaukee, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...

  • Cleaning Technician

    2 weeks ago


    Milwaukee, United States Kleenmark Services Corp Full time

    Cleaning Technician - UWM Dorms (Seasonal) **Job Details: Monday through Friday - 6:30am to 3:00pm** Cleaning Technicians are responsible for maintaining the cleanliness of the building in which they work by performing various cleaning duties. Duties and hours may vary dependent upon the size of the building and the number of teammates they may be working...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Ongoing/Probationary Pay Basis Hourly Salary Grade 16 FLSA Status Nonexempt Percent 100% Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Ongoing/Probationary Pay Basis Hourly Salary Grade 16 FLSA Status Nonexempt Percent 100% Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Ongoing/Probationary Pay Basis Hourly Salary Grade 18 FLSA Status Nonexempt Percent 100 Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Ongoing/Probationary Pay Basis Hourly Salary Grade 16 FLSA Status Nonexempt Percent 58% Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students...


  • Milwaukee, United States Hyatt Regency Milwaukee Full time

    Responsibilities: - Safely and efficiently operate a shuttle vehicle to transport passengers to and from designated locations - Provide excellent customer service by assisting passengers with boarding, disembarking, and handling luggage - Maintain a clean and presentable shuttle vehicle at all times - Adhere to all traffic laws and regulations while...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Ongoing/Probationary Pay Basis Hourly Salary Grade 18 FLSA Status Nonexempt Percent 100 Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type Limited Appointment Appointment Type Limited Pay Basis Academic Salary Grade 28 FLSA Status Exempt Percent 100 Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for students from all...


  • Milwaukee, Wisconsin, United States University of Wisconsin Milwaukee Full time

    Clinical Assistant/Associate Professor Position Number Division College of Health Professions & Sciences Department B650100 SCHOOL OF NURSING Position Type Teaching Academic Staff Appointment Type Ongoing/Probationary Pay Basis Academic Salary Grade Cat B FLSA Status Exempt Percent 100% Posting Type Faculty & Instructional UWM DescriptionThe University of...

  • Shuttle Driver

    1 month ago


    Milwaukee, United States SP+ Full time

    Job DescriptionJob DescriptionOverviewSP+ is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize...


  • Milwaukee, United States Lake Auto Group Full time

    Job DescriptionJob DescriptionJob DescriptionLake Automotive Group is in need of a Full-Time driver to shuttle customers and pick up and deliver service vehicles. Candidates must be customer friendly and be detail orientated. Must have a valid driver license and excellent driving record.Hours: Monday-Friday 8am-4pmResponsibilities:* Provide a high level of...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type University Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 17 FLSA Status Exempt Percent 100% Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education for...


  • Milwaukee, United States Schlossmann Subaru City Of Milwaukee Full time

    Job Summary: Schlossmann Subaru City Of Milwaukee is currently seeking reliable and customer service-oriented individuals to join our team as Full Time or Part Time Shuttle Drivers. As a Shuttle Driver, you will play a crucial role in ensuring our customers have a positive experience by safely and efficiently transporting them to and from our dealership....

  • Hotel Shuttle Driver

    4 weeks ago


    Milwaukee, United States Ambassador Hotel, Milwaukee Full time

    _**We have an immediate openings for shuttle drivers! **_ - **We have a first shift opening to cover Monday - Thursday mornings. The hours are 7:30a to 3:30p. We also have a part time second shift opening to cover Friday and Saturday nights. This person will generally work 2 shifts per week. The shift is almost always second shift (3:30-11:30p /...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type Non-Teaching Academic Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 20 FLSA Status Exempt Percent 100 Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type Non-Teaching Academic Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 21 FLSA Status Exempt Percent 100 Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality education...


  • Milwaukee, United States University of Wisconsin–Milwaukee Full time

    Position Type Non-Teaching Academic Staff Appointment Type Fixed Renewable, Non-Teaching Pay Basis Annual Salary Grade 23 FLSA Status Exempt Percent 100% Posting Type Staff UWM Description The University of Wisconsin-Milwaukee (UWM) is Wisconsin’s second-largest university, with a unique dual mission of access and research to provide high-quality...