Hotel Shuttle Driver
4 weeks ago
_**We have an immediate openings for shuttle drivers **_
- **We have a first shift opening to cover Monday - Thursday mornings. The hours are 7:30a to 3:30p. We also have a part time second shift opening to cover Friday and Saturday nights. This person will generally work 2 shifts per week. The shift is almost always second shift (3:30-11:30p / midnight).**_
As one of our Shuttle Drivers you will play a critical role in our guest’s experience. The Shuttle Driver is responsible for helping guests in and out of the property, assisting guests by providing transportation, carrying baggage and delivering items and information in an efficient and pleasant manner. As a Shuttle Driver you will have many opportunities to brighten someone's day.
- **Your job duties will include,**_
- Safely transport hotel guests to and from their destinations
- Ensures baggage is secured and tagged at guest request
- Accepts dry cleaning from guest to secure for pick-up by dry cleaning company; delivers clean laundry to guest’s room in a timely manner
- Perform other duties as requested by management
- Ensure shuttle van complies with safety and security protocol
- Obey all traffic rules and regulations constantly throughout shift to ensure a safe, accident-free trip/ transfers
- Provide excellent customer service to our guests
- Supplement staffing of the bellstand and bell-person duties when not driving
- **Qualifications,**_
- Must be able to convey information and ideas clearly, both oral and written
- Must be able to evaluate and select among alternative courses of action quickly and accurately
- Must be able to work well in stressful, high pressured situations including the ability to handle guest complains and disputes and resolve them to satisfactory results
- Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests
- Approach all guest encounters with a friendly and open manner
- Excellent knowledge of local area and roads
- Able to work a flexible schedule, including weekends and holidays
- Valid Driver's License
- Approval of coverage by our insurance company prior to employment
- **Employee Benefits,**_
- _Group Health, Dental & Life insurance policies available. Company contributes 50% of employee's health premium._
- _Meal Discount_
- _Hotel Room Discount_
- _401K_
- _Free Parking_
- _Paid Time Off_
- _Recognition Programs_
- _Unlimited Employee Referral Bonus_
**About the Ambassador Hotel**:
The iconic neon rooftop sign of the Ambassador Hotel has beckoned guests into downtown Milwaukee's most distinctive travel experience for nearly a century. Beyond a façade boasting one of Milwaukee's finest examples of Art Deco architecture, guests find themselves transported to an era when travel brought the chance to experience something new and exciting. Gleaming marble floors, stylized polished nickel sconces, bronze elevator doors and ornate plasterwork captivate guests with 1920's grandeur from the moment they arrive. Beautifully renovated and seamlessly appointed with every modern comfort, "Milwaukee's Landmark Art Deco Hotel" offers a bridge between the city's legendary past and its cosmopolitan present. A stay at the Ambassador is a stay at a warm, gracious home away from home served by true ambassadors of hospitality.
**Job Types**: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: 16 - 40 per week
**Benefits**:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 5 years
Shift:
- 8 hour shift
**Experience**:
- Commercial driving: 1 year (preferred)
License/Certification:
- Driver's License (required)
Work Location: In person
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