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Hotline Coordinator

4 months ago

Kent County DE, United States People's Place Full time

**Hotline Coordinator** at SAFE: Full time position to provide crisis response on domestic violence hotline in 24/7 shelter program. Major responsibilities include: responding to hotline; safety planning; providing hotline training to shelter staff; data collection and entry; data reports; building relationships with community resources; and serving on team coordinating services for survivors. Associate’s degree in human services, Bachelor’s degree preferred. Empathetic, supportive listening and excellent communication skills required. Strong organizational skills and ability to work in fast-paced atmosphere required. Professional experience in domestic violence desired. Must have a flexible schedule with some evenings.

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed

**Experience**:

- helping victims of domestic violence: 1 year (preferred)

License/Certification:

- Driver's License (preferred)

Work Location: In person