Operations Specialist Dispatcher

3 weeks ago


North Chicago, United States Intellipro Group Inc Full time

**Job Title**:Operations Specialist Dispatcher

**Location**:Miami, FL and Chicago, IL

**Type**:Full time

**Pay Range**:$19-$25 per hour on w2

**Job ID#**:140184

**Job Description:**

You will play a pivotal role in overseeing and optimizing the day-to-day activities to ensure efficiency and productivity. Your primary responsibilities will revolve around managing personnel, implementing strategic processes, and sustaining a positive work culture within the warehouse.

**Responsibilities**:
1**. Route Planning**:Collaborate with the logistics team to plan efficient delivery routes, considering factors such as traffic, package volume, and delivery windows.

2. **Dispatch**: Coordinate the dispatch of delivery drivers, ensuring they have all the necessary information and resources to complete their routes effectively.

3. **Real-time Monitoring**: Use tracking systems and communication tools to monitor delivery progress, proactively addressing any issues that may arise during transit.

4. **Training**: Provide training materials, resources, and guidance to DSP, helping them optimize last-mile operations, enhance customer service, and improve delivery.

5. **Issue Resolution**: Act as a point of contact for DSP to resolve any delivery-related issues, such as incorrect addresses or package damage.

6. **Oversight**: Maintain meticulous records of inventory at our last-mile distribution center, ensuring the accurate tracking and management of all packages.

7. **Quality Assurance**:Conduct quality checks on packages to ensure they meet our delivery standards and are in excellent condition.

8. **Performance Reporting**:Generate reports on delivery performance, including delivery times, success rates, and any areas requiring improvement.

9. **Safety Compliance**: Ensure that all employees and partners adhere to safety regulations and guidelines.

10. **Process Improvement**: Collaborate with the team to identify areas for process improvement and implement solutions to enhance efficiency.

**Job Requirements:**
- Proven 1 year experience in Warehouse or logistic experience.
- Excellent problem-solving skills and the ability to handle unexpected situations effectively.
- Strong organizational skills, with the ability to manage multiple tasks and meet deadlines.
- Excellent communication skills, prefer Bilingual Mandarin and English both written and verbal.

**Job Summary:**
- Manage 30 driver routes and deployment, no experience required
- Work schedule: work in the warehouse, shift turns - is scheduled for 5 days/week, the OT may be 1.5 times pay, and it may be on weekends (open 7 days/week)
- Budget:$19-25/hour, P3 level
- Lift and able to pick and scan small-sized packages around 20 pounds

**About Us**:
Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Experience**:

- Dispatching: 1 year (required)

Ability to Commute:

- North Chicago, IL 60064 (required)

Ability to Relocate:

- North Chicago, IL 60064: Relocate before starting work (required)

Work Location: In person


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