Outbound Operations Specialist

4 weeks ago


Chicago, United States Chicago Mattress Company Inc Full time

Job Description

Job Description

Responsibilities: Manage daily outbound shipping operations including:

Check-in drivers and assign docks.

Input load and driver information into appointments spreadsheet.

Manage emails and phone calls

Communicate with local and non-local customers regarding ETAs and updates.

Invoice sales orders and organize corresponding paperwork.

Prepare and send various labels and packets.

Scan and send necessary documents to designated recipients.

Attend Outbound Operations Specialist Meeting monthly and provide reports.

Coordinate directly with warehouse and production teams to ensure timely shipment preparations.

Create and organize production packs and ensure accurate labeling of shipments with barcode labels.

Communicate effectively with the Director of Logistics, Sales Representatives, Customers, and team members.

Requirements: Fluent in spoken and written Spanish and English.

Ability to work from 10:30 AM until the last trailer is shipped and production packages are completed.

Experience in dispatching local drivers and checking in drivers for out-of-state deliveries.

Proficient in generating invoices and necessary paperwork for drivers and customers.

Preferred Skills: Strong organizational skills and attention to detail.

Ability to multitask and prioritize tasks effectively.

Excellent communication and interpersonal skills.

Compensation: Regular pay is $18 per hour.

Additional hourly bonus based on experience and efficiency.

Microsoft Office Test: There will be a Microsoft Office test conducted on the day of the interview along with a questionnaire.

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