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Bilingual Dental Services Representative

4 months ago


Franklin, United States Dental Associates Ltd Full time

**Company Perks**

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

**Benefits Overview**:

- Medical Insurance with optional Health Savings Account through Associated Bank
- Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
- Vision Insurance
- Life Insurance
- 401k
- Company paid short term disability
- Paid Time Off
- Paid Holidays
- FSA
- Critical Illness
- Hospital Indemnity

**Additional Benefits**:
**UNIFORM ALLOWANCE**
- Yearly allowance for shoes and scrubs.

**MENTOR PROGRAM**
- Mentorship and additional compensation for becoming a mentor.

**NO FORCED VACATION**
- Take vacation on your time and your terms. You won’t need to take vacation when your doctor
- does.

**PAID TIME OFF**
- We offer paid vacation and paid holidays.

**STABLE AND FULL-TIME HOURS**
- Regular schedules — no surprises. Reliable full-time hours you can depend on.

**CONTINUING EDUCATION**
- We encourage our team to keep learning and embrace innovation.

**HIGH-QUALITY RELATIONSHIPS**
- Focus on building trust and forming relationships with your patients — our internal support
- teams handle the rest.

**COLLABORATION**
- Work together with dentists, specialists, hygienists and other dental assistants across a growing
- organization.

**GROWTH POTENTIAL**
- Explore opportunities beyond dental assisting with greater internal mobility.

**Pay Information**:

- Paid bi-weekly on Thursdays via direct deposit
- Pay rate range: $16.00-21.50 based on experience related to the position

**Responsibilities**:

- Establish rapport with patients by greeting them with a smile and maintaining a professional image in appearance and manner
- Complete patient check-in and pre-registration
- Introduce patient to clinical staff and escort patient to treatment area
- Monitor Doctor and Hygienist timeliness and inform patient of any delays
- Resolve patient concerns; answer or seek to find an answer to patient inquiries
- Collect treatment fees due from patient and document date-of-service payment
- Update patient accounts on an on-going basis
- Provide coverage for Dental Assistants to account for absences and assist during high volume periods
- Receive, distribute, and stock dental supplies
- Sterilization of instruments
- Disposal of used supplies, waste, and hazardous materials in the proper containers
- Properly disinfecting operatory upon request

**Job Requirements**
- High school diploma or equivalent required
- Minimum of 2 years in the dental or healthcare field preferred
- Communicates in a clear and concise manner. Uses appropriate grammar, pronunciation, and tone to enhance understanding
- Effective interpersonal skills to maintain rapport with patients, dentists and staff members
- Good customer service skills and ability to work as a team in fast-paced environment
- Must be able to multitask and work in a fast-paced environment

**The Company**
- At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.