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Care Manager Assistant
3 months ago
The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.
Essential Responsibilities:
- Regular communication with members
- Regular face-to-face visits with members during home visits
- Follow up and respond to identified items requiring attention
- Report/Escalate issues to Nurse CM/SW CM
- Communication and coordination of member care with members and family members as well as vendor agencies
- Timely and thorough documentation in members’ charts
Participates in weekly team meetings
- Member home visits as necessary
- Other duties as identified as a necessary part of employee’s role
Specific Knowledge, Skills, and Abilities:
- Able to travel and conduct home visits
- Knowledge of member assessment procedure.
- Demonstrates ability to effectively communicate information with members of all ages and socioeconomic levels.
- Ability to read and interpret documents. Ability to speak effectively with members and employees of the agency.
Recommended Education, Experience, and Licenses:
- The appropriate background and experience in Care Management and/or MLTC services.
- Bachelor's Degree in Human Services, Public Health, or other applicable field.
- Bilingual preferred
Pay: $60,000.00 - $65,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
**Education**:
- Bachelor's (required)
Work Location: In person
