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Patient Registration Clerk

4 months ago

San Joaquin County CA, United States San Joaquin County Full time

**Approximate Salary**
- $19.79 - $24.06/hour

**Opening Date**
- 4/17/2024 08:00:00 AM

**Closing Date**
- Continuous

**Analyst**
- Rae Tourville

**Introduction**:
This recruitment is being conducted fill multiple vacancies with San Joaquin General Hospital and San Joaquin Health Centers and to establish a referral pool to fill future vacancies.

Offers of employment are contingent upon passing a background check and drug screen.

**TYPICAL DUTIES**:
- Asks questions of patients and/or their relatives; enters information into the hospital system; screens material for completeness and accuracy.-
- Matches account numbers with financial codes; verifies insurance or Medic-Cal coverage; checks insurance I.D. cards and Medic-Cal labels; checks records for verification of Medic-Cal/Medicare coverage.-
- Obtains signatures on appropriate forms; types I.D. cards and stamps patients’ records; posts or verifies information.-
- Explains rules, regulations, policies and procedures pertaining to patient registration.-
- Directs patients to appropriate office, clinic or treatment center for services; may maintain a system of clinic appointments.-
- Operates standard office machines such as computer terminals, automatic copiers, calculators and microfiche readers.-
- May act as lead worker; may check and review work of others; may train others as assigned.**MINIMUM QUALIFICATIONS**:
**Experience**: Two years of general office clerical work, one year of which must have been in gathering financial and personal information from patients and/or families in a doctor’s office, medical clinic, or acute care hospital.

**Substitution**: One year of business training in an approved school or training program may be substituted for six months of general clerical experience.

**KNOWLEDGE**:
Basic Medicare, Medic-Cal and private insurance eligibility requirements; basic layout of San Joaquin General Hospital and location of treatment centers and offices; public relations techniques; filing and record keeping systems used in registering patients; language mechanics.

**ABILITY**:
Follow oral and written directions; read and understand job related material; establish and maintain effective working relationships with others; communicate effectively; work well under pressure; deal tactfully with individuals in stressful situations; match names and numbers; explain hospital policies, procedures and related regulations to the public, utilizing effective public and guest relations techniques; operate office equipment including computer terminals.

**Equal Opportunity Employer**:
San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org).

**Accommodations for those covered by the Americans with Disabilities Act (ADA)**:
San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions.

**BENEFITS**:
**Part-Time Employee Benefits**: Part-time employees who meet the appropriate eligibility criteria may receive health insurance benefits and step increases.

**Selection Procedures**:
**Physical Exam**: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities.

**Pre-employment Drug Screening Exam**: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen.

**Employment of Relatives**:Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when:

- They are related to the Appointing Authority, or
- The employment would result in one of them supervising the work of the other

Department Heads may establish additional limitations on the hiring of relatives by departmental rule.

**Proof of Eligibility**: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S.

**HOW TO APPLY**:
**By mail or in person**:
San Joaquin County Human Resources
- 44 N. San Joaquin Street Suite 330

Stockton, CA 95202

**Office hours**:
Monday - Friday 8:00 am to 5:00 pm; excluding holidays.
- Phone: (209) 468-3370

**Job Line**:
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