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Collection Specialist- Paralegal
2 months ago
**Collection Specialist**
**Reports to: Associate General Counsel**
**Position Summary**
Initiate and manage legal processes with tenants who fail to comply with the terms and conditions of leases and other legal agreements.
**Responsibilities**
- Reviewing arrears reports for all properties in the portfolio and identifying underperforming assets
- Developing collection strategies to optimize collections
- Coordinate with the legal team on the commencement of the collection process
- Communicate with outside attorneys on the collection of arrears for current and former tenants
- Coordinate with property managers on the collection of outstanding arrears
- Contact residents regarding outstanding balances
- Resolve billing issues with residents and coordinate with the accounting department to correct billing errors
- Draft and monitor payment plan agreements
- Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries
**Required Knowledge, Skills, and Abilities**
- General knowledge and understanding of the law, legal terms, and Landlord-Tenant Law
- Bilingual (Spanish/English)
- Ability to multi-task
- Knowledge of the Yardi system is very important
- Ability to engage in telephone communications in a professional manner
- Ability to use and understand Microsoft Outlook, Word, and Excel
- Ability to write and communicate effectively
**Required Education and Experience**
Bachelors’ Degree or a combination of education and /or experience Legal or paralegal background preferred.
Pay: $55,000.00 - $80,000.00 per year
**Benefits**:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
**Experience**:
- Paralegal: 1 year (required)
- Landlord-tenant law: 1 year (required)
- Yardi: 1 year (required)
- Microsoft Excel: 1 year (preferred)
Work Location: In person
